Supply chain collaboration: what's happening? S Min, AS Roath, PJ Daugherty, SE Genchev, H Chen, AD Arndt, ... The international journal of logistics management 16 (2), 237-256, 2005 | 1042 | 2005 |
Is collaboration paying off for firms? PJ Daugherty, RG Richey, AS Roath, S Min, H Chen, AD Arndt, ... Business horizons 49 (1), 61-70, 2006 | 397 | 2006 |
The effects of polychronic-orientation upon retail employee satisfaction and turnover A Arndt, TJ Arnold, TD Landry Journal of Retailing 82 (4), 319-330, 2006 | 241 | 2006 |
Not all adaptive selling to omni-consumers is influential: The moderating effect of product type Y Yurova, CB Rippé, S Weisfeld-Spolter, F Sussan, A Arndt Journal of retailing and consumer services 34, 271-277, 2017 | 184 | 2017 |
Collecting samples from online services: How to use screeners to improve data quality AD Arndt, JB Ford, BJ Babin, V Luong International Journal of Research in Marketing 39 (1), 117-133, 2022 | 98 | 2022 |
“You Lost Me at Hello”: How and when accent-based biases are expressed and suppressed Z Wang, AD Arndt, SN Singh, M Biernat, F Liu International Journal of Research in Marketing 30 (2), 185-196, 2013 | 97 | 2013 |
A compendium of sales-related literature in customer relationship management: processes and technologies with managerial implications TD Landry, TJ Arnold, A Arndt Journal of Personal Selling & Sales Management 25 (3), 231-251, 2005 | 80 | 2005 |
Services Marketing Y Lin, J Agarwal, AT Lechner, DA Farrag, M Hassan, A Ruvio, ... 2018 AMA Summer Academic Conference, 2018 | 66 | 2018 |
Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? Findings from automobile dealerships AD Arndt, K Karande Journal of Retailing and Consumer Services 19 (3), 353-359, 2012 | 42 | 2012 |
What tattoos tell customers about salespeople: The role of gender norms AD Arndt, M Glassman Marketing Management Journal 22 (1), 2012 | 37 | 2012 |
Consumers as employees: The impact of social responsibility on quality of work life among Australian engineers AD Arndt, A Singhapakdi, V Tam Social Responsibility Journal 11 (1), 98-108, 2015 | 35 | 2015 |
How angry customer complaints influence salesperson commitment to service quality K Tao, K Karande, AD Arndt Journal of Marketing Theory and Practice 24 (3), 265-282, 2016 | 34 | 2016 |
An examination of frontline cross-functional integration during retail transactions AD Arndt, K Karande, TD Landry Journal of Retailing 87 (2), 225-241, 2011 | 34 | 2011 |
Real estate agent target marketing: are buyers drawn towards particular real estate agents? A Arndt, DM Harrison, MA Lane, MJ Seiler, VL Seiler Journal of Housing Research 26 (1), 39-52, 2017 | 26 | 2017 |
Selling in an asymmetric retail world: perspectives from India, Russia, and the US on buyer–seller information differential, perceived adaptive selling, and purchase intention CB Rippé, S Weisfeld-Spolter, AJ Dubinsky, AD Arndt, M Thakkar Journal of Personal Selling & Sales Management 36 (4), 344-362, 2016 | 25 | 2016 |
How context interferes with similarity-attraction between customers and service providers AD Arndt, K Karande, M Glassman Journal of Retailing and Consumer Services 31, 294-303, 2016 | 25 | 2016 |
The impact of salesperson credibility-building statements on later stages of the sales encounter A Arndt, K Evans, TD Landry, S Mady, C Pongpatipat Journal of Personal Selling & Sales Management 34 (1), 19-32, 2014 | 25 | 2014 |
Can agents influence property perceptions through their appearance and use of pathos? A Arndt, DM Harrison, MA Lane, MJ Seiler, VL Seiler Housing Studies 28 (8), 1105-1116, 2013 | 24 | 2013 |
The impact of accent stereotypes on service outcomes and its boundary conditions Z Wang, A Arndt, S Singh, M Biernat Advances in Consumer Research 36, 940-941, 2009 | 22 | 2009 |
How personal costs influence customer citizenship behaviors A Dang, AD Arndt Journal of Retailing and Consumer Services 39, 173-181, 2017 | 21 | 2017 |