Comfort your online customer: quality, trust and loyalty on the internet D Ribbink, ACR Van Riel, V Liljander, S Streukens Managing Service Quality: An International Journal 14 (6), 446-456, 2004 | 1629 | 2004 |
The impact of cultural differences on buyer–supplier negotiations: An experimental study D Ribbink, CM Grimm Journal of Operations Management 32 (3), 114-126, 2014 | 168 | 2014 |
Waiting for service at the checkout: Negative emotional responses, store image and overall satisfaction ACR Van Riel, J Semeijn, D Ribbink, Y Bomert-Peters Journal of Service Management 23 (2), 144-169, 2012 | 139 | 2012 |
Incentivizing supplier participation in buyer innovation: Experimental evidence of non-optimal contractual behaviors T Yan, D Ribbink, H Pun Journal of Operations Management 57, 36-53, 2018 | 33 | 2018 |
Effectiveness of bonus and penalty incentive contracts in supply chain exchanges: Does national culture matter? YS Lee, D Ribbink, S Eckerd Journal of Operations Management 62, 59-74, 2018 | 30 | 2018 |
Policy decisions and modal choice: An example from the European Union D Ribbink, ACR Van Riel, J Semeijn Transportation Journal 44 (1), 33-44, 2005 | 29 | 2005 |
Food Aid Procurement and Transportation Decision-making in Governmental Agencies: The United Nations/European Union versus the United States Approach K Özpolat, D Ribbink, DN Hales, RJ Windle Transportation Journal 54 (2), 159-185, 2015 | 14 | 2015 |
Airline financial distress and customer satisfaction D Ribbink, C Hofer, M Dresner Journal of the Transportation Research Forum 48 (1424-2016-118027), 88-104, 2009 | 9 | 2009 |
Transportation Policy and the Effects on Modal Choice in the EU D Ribbink, ACR Riel, J Semeijn METEOR, Maastricht research school of Economics of TEchnology and ORganizations, 2004 | 3 | 2004 |
Revenue sharing bids of a loss-averse supplier for a new product development contract: a multi-method investigation D Ribbink, H Pun, T Yan International Journal of Operations & Production Management, 2022 | 2 | 2022 |
The impact of cultural differences in contractual buyer-supplier relationships D Ribbink, C Grimm Working paper for The Council of Supply Chain Management Professionals …, 2010 | 2 | 2010 |
The Impact of Cultural Distance in Contractual Buyer-Supplier Relationships D Ribbink, C Grimm, T Sohail Academy of Management Proceedings 2014 (1), 16219, 2014 | 1 | 2014 |
Food Aid Response in Governmental Agencies: Donor Country versus Recipient Country Approaches K Özpolat, D Ribbink, DN Hales, RJ Windle University of Rhode Island (William A. Orme Working Paper Series, 11), 2013 | 1 | 2013 |
THE IMPACT OF CULTURAL DIFFERENCES ON BUYER-SUPPLIER RELATIONSHIPS. D Ribbink | 1 | 2010 |
Managing the Wainting Experience at Checkout ACR Van Riel, J Semeijn, D Ribbink, Y Peters Proceedings 17th Annual Conference of POMS. Boston: Production and …, 2006 | 1 | 2006 |
Negotiating Across the Globe: Does Cultural Background Still Matter in International Agreements? D Ribbink, C Grimm Academy of Management Proceedings 2012 (1), 16029, 2012 | | 2012 |
Waiting for Service at the Checkout: Wait Experience, Store Image and Overall Satisfaction ACR van Riel, D Ribbink, J Semeijn, Y Bomert-Peters Nijmegen: Radboud Universiteit Nijmegen, 2010 | | 2010 |
How does e-trust affect loyalty intentions on the Internet? A cross-national investigation D Ribbink, ACR van Riel, V Liljander, J Lemmink [Sl: sn], 2004 | | 2004 |