Automated labeling of bugs and tickets using attention-based mechanisms in recurrent neural networks V Lyubinets, T Boiko, D Nicholas 2018 IEEE Second International Conference on Data Stream Mining & Processing …, 2018 | 25 | 2018 |
Decision-theoretic clustering of strategies N Bard, D Nicholas, C Szepesvári, M Bowling Workshops at the twenty-ninth aaai conference on artificial intelligence, 2015 | 18 | 2015 |
Atomic update operations in a data storage system DC Nicholas, H Xu, D Borthakur US Patent 10,346,381, 2019 | 17 | 2019 |
System and Method for Autonomous Customer Support Chatbot Agent With Natural Language Workflow Policies S Ghoche, D Nicholas, A Lu, EJ Liao, D Sharma, A Nasr, Y Lu, W Xing, ... US Patent App. 18/347,524, 2024 | | 2024 |
SYSTEM AND METHOD OF AUTOMATICALLY GENERATING A NATURAL LANGUAGE WORKFLOW POLICY FOR A WORKFOW FOR CUSTOMER SUPPORT OF EMAILS S Ghoche, D Nicholas, A Lu, EJ Liao, D Sharma, A Nasr, Y Lu, W Xing, ... US Patent App. 18/347,527, 2024 | | 2024 |
System And Method of Using Generative AI for Customer Support S Ghoche, D Nicholas, V Karpukhin, Y Lu, H Li, EJ Liao, A Nasr, ... US Patent App. 18/438,274, 2024 | | 2024 |
Granular taxonomy for customer support augmented with ai S Goche, EJ Liao, J Khouja, D Sharma, Y Lu, J Man, S Galada, C Sun, ... US Patent App. 18/460,188, 2024 | | 2024 |
Decision-theoretic clustering of strategies DN Nolan Bard, C Szepesvari, M Bowling Proceedings of the Fourteenth International Conference on Autonomous Agents …, 2015 | | 2015 |