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Deon Nicholas
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Automated labeling of bugs and tickets using attention-based mechanisms in recurrent neural networks
V Lyubinets, T Boiko, D Nicholas
2018 IEEE Second International Conference on Data Stream Mining & Processing …, 2018
252018
Decision-theoretic clustering of strategies
N Bard, D Nicholas, C Szepesvári, M Bowling
Workshops at the twenty-ninth aaai conference on artificial intelligence, 2015
182015
Atomic update operations in a data storage system
DC Nicholas, H Xu, D Borthakur
US Patent 10,346,381, 2019
172019
System and Method for Autonomous Customer Support Chatbot Agent With Natural Language Workflow Policies
S Ghoche, D Nicholas, A Lu, EJ Liao, D Sharma, A Nasr, Y Lu, W Xing, ...
US Patent App. 18/347,524, 2024
2024
SYSTEM AND METHOD OF AUTOMATICALLY GENERATING A NATURAL LANGUAGE WORKFLOW POLICY FOR A WORKFOW FOR CUSTOMER SUPPORT OF EMAILS
S Ghoche, D Nicholas, A Lu, EJ Liao, D Sharma, A Nasr, Y Lu, W Xing, ...
US Patent App. 18/347,527, 2024
2024
System And Method of Using Generative AI for Customer Support
S Ghoche, D Nicholas, V Karpukhin, Y Lu, H Li, EJ Liao, A Nasr, ...
US Patent App. 18/438,274, 2024
2024
Granular taxonomy for customer support augmented with ai
S Goche, EJ Liao, J Khouja, D Sharma, Y Lu, J Man, S Galada, C Sun, ...
US Patent App. 18/460,188, 2024
2024
Decision-theoretic clustering of strategies
DN Nolan Bard, C Szepesvari, M Bowling
Proceedings of the Fourteenth International Conference on Autonomous Agents …, 2015
2015
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