Factors Impacting Employee Absenteeism and the Managers’ Perception of its Causes in the Hotel Industry H Mukwevho, AE Nesamvuni, JR Roberson African Journal of Hospitality, Tourism and Leisure. 9 (5), 1161-1177, 2020 | 20 | 2020 |
Attitudes of institutional catering employees in Gauteng towards training programs IC Sebola, JR Roberson, SP Vibetti Cogent Social Sciences 5 (1), 1681925, 2019 | 10 | 2019 |
Barriers to the practice of benchmarking in South African restaurants IC Kleynhans, JR Roberson Problems and perspectives in management 15 (2), 255-265, 2017 | 8 | 2017 |
Relationship quality in casual dining restaurants in Tshwane S Ngcwangu, JR Roberson, SP Vibetti African Journal of Hospitality. Tourism and Leisure 7 (3), 14, 2018 | 6 | 2018 |
Restaurateurs' perceptions of location and design JR Roberson, IC Kleynhans African Journal of Hospitality, Tourism and Leisure 4 (1), 2015 | 6 | 2015 |
Perceptions of Full-time Final Year Hospitality Students Towards Working in the Hospitality Industry M Mqwebedu, J Roberson, C Kleynhans African Journal of Hospitality, Tourism and Leisure 11 (2), 668-682, 2022 | 4 | 2022 |
Service Quality and Customer Loyalty in Restaurants in the City of Tshwane TM Molai, JR Roberson, A Roeloffze African Journal of Hospitality, Tourism and Leisure 9 (4), 434-448, 2020 | 4 | 2020 |
First Generation Learners’ Experience of Collaborative Learning JR Roberson, IC Kleynhans International Journal of Teaching and Learning 5 (2), 2019 | 4 | 2019 |
Customers’ Experiences of Five-Star Hotels in Johannesburg W Mabila, J Roberson, C Kleynhans African Journal of Hospitality, Tourism and Leisure 12 (1), 143-155, 2023 | 3 | 2023 |
Development of a Relationship Quality Measurement Instrument for Casual Dining Restaurants S Ngcwangu, JR Roberson, SP Vibetti African Journal of Hospitality, Tourism and Leisure 9 (4), 698-716, 2020 | 3 | 2020 |
Perceptions of Restaurateur on Quality Grading JR Roberson, IC Kleynhans, W Coetzee African Journal of Hospitality, Tourism and Leisure 3 (1), 2014 | 3 | 2014 |
Developing a grading system for restaurants in South Africa. JR Roberson | 2 | 2014 |
Customer Service Experiences at a Public Department Office in the City of Tshwane JR Modise, I.C.: Roberson SRUSTI Management Review 16 (1), 18-23, 2023 | 1 | 2023 |
The Relationship between Gender and the Collaborative Learning Experience of University of Technology Students C Kleynhans, J Roberson, A Nesamvuni, P Masondo Africa Education Review 18 (5-6), 36-54, 2023 | 1 | 2023 |
Developing an orientation programme for postgraduate students conducting research in the department of hospitality management J Roberson | 1 | 2021 |
Students' experience of collaborative learning methods employed in Hospitality Financial Management 1 IC Kleynhans, JR Roberson Proceedings of International Academic Conferences, 2018 | 1 | 2018 |
Quality Management Systems in the Hospitality Industry JR Roberson, IC Kleynhans, WJL Coetzee Applied Hospitality and Tourism Research 52, 22, 2014 | 1 | 2014 |
Role of Business Intelligence Data in Guest House Management in Gauteng C Hader, JR Roberson, AJ Smith | | 2023 |
Community Perceptions on Corporate Social Responsibility (CSR) Initiatives of Casinos around Gauteng MP Shai, IC Kleynhans, JR Roberson READINGS BOOK, 91, 2020 | | 2020 |
A Conceptual Framework for Corporate Social Responsibility Initiatives for Casinos MP Shai, C Kleynhans, JR Roberson | | 2020 |