Critical success factors for implementing lean practices in it support services. G Kundu, BM Manohar International Journal for Quality Research 6 (4), 2012 | 96 | 2012 |
Knowledge retention in the IT service industry J Bairi, B Murali Manohar, GK Kundu Journal of Systems and Information Technology 13 (1), 43-65, 2011 | 79 | 2011 |
QUALITY IN HIGHER EDUCATION FROM DIFFERENT PERSPECTIVES: A LITERATURE REVIEW. GK Kundu International Journal for Quality Research 11 (1), 17-34, 2017 | 41 | 2017 |
A unified model for implementing lean and CMMI for Services (CMMI‐SVC v1. 3) best practices GK Kundu, B Murali Manohar Asian Journal on Quality 13 (2), 138-162, 2012 | 32 | 2012 |
A scale for measuring the applicability of lean practices in IT support services GK Kundu, J Bairi Journal of Enterprise Information Management 27 (5), 623-643, 2014 | 28 | 2014 |
Knowledge acquisition by outsourced service providers from aging workforce of oil and gas industry: A study J Bairi, BM Manohar, GK Kundu Vine 43 (1), 39-56, 2013 | 28 | 2013 |
A comparison of lean and CMMI for services (CMMI‐SVC v1. 2) best practices GK Kundu, B Murali Manohar, J Bairi Asian Journal on Quality 12 (2), 144-166, 2011 | 25 | 2011 |
Intelligent ERP for SCM agility and graph theory technique for adaptation in automotive industry in India P Jayender, GK Kundu International Journal of System Assurance Engineering and Management, 1-22, 2021 | 19 | 2021 |
IT support service: identification and categorisation of wastes GK Kundu, BM Manohar, J Bairi International Journal of Value Chain Management 5 (1), 68-91, 2011 | 17 | 2011 |
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management JP Majumdar, GK Kundu, BM Manohar International Journal of Services and Operations Management 32 (3), 362-386, 2019 | 15 | 2019 |
Supply chain performance management: a structured literature review N Wankhade, GK Kundu International Journal of Value Chain Management 9 (3), 209-240, 2018 | 15 | 2018 |
Influence of delivery charges and time on online purchase decision EN Kennedy, GK Kundu International Journal of Pure and Applied Mathematics 118 (18), 4393-4404, 2018 | 13 | 2018 |
A study of integrated KM in IT support services companies J Bairi, BM Manohar, GK Kundu VINE 41 (3), 232-251, 2011 | 13 | 2011 |
Prioritizing lean practices for implementation in IT support services GK Kundu, M Manohar VINE Journal of Information and Knowledge Management Systems 46 (1), 104-122, 2016 | 12 | 2016 |
The learning and teaching area of AACSB standards: a process model framework GK Kundu, JP Majumdar Business Process Management Journal 26 (6), 1379-1399, 2020 | 11 | 2020 |
Modeling the critical barriers to implementation of AACSB accreditation in business schools GK Kundu Benchmarking: An International Journal 27 (2), 2020 | 11 | 2020 |
Higher education quality: A literature review GK Kundu ICTACT Journal on Management Studies 2 (2), 281-288, 2016 | 10 | 2016 |
Strategic management and innovation: a checklist for readiness evaluation of AACSB standards GK Kundu, J Bairi Quality Assurance in Education 24 (2), 259-277, 2016 | 10 | 2016 |
LEAN WASTES: CLASSIFICATIONS FROM DIFFERENT INDUSTRY PERSPECTIVES GK Kundu ICTACT Journal on Management Studies 1 (1), 39-42, 2015 | 8 | 2015 |
Capacity and availability management by quantitative project management in the IT service industry J Bairi, B Murali Manohar, GK Kundu Asian Journal on Quality 13 (2), 163-176, 2012 | 8 | 2012 |