The role of perceived justice with service recovery in the relationship between empowerment of frontline employees and customer satisfaction after service recovery" customers … A Ali, A Mohamed International Journal of Business, Economics and Law 21 (5), 134-148, 2020 | 5 | 2020 |
A Review of Intertemporal Decision Making in Neuroscience and Psychology: Time Perception, Attentional Resources, and Emotion AAA Shan Li, Minjie Zhou Proceedings of the Sixteenth International Conference on Management Science …, 2022 | 4 | 2022 |
Using an adaptive network‐based fuzzy inference system model to predict the loss ratio of petroleum insurance in Egypt AA Khalil, Z Liu, AA Ali Risk Management and Insurance Review 25 (1), 5-18, 2022 | 4 | 2022 |
The impact of brand dimensions on customer satisfaction with the brand: An empirical study on mobile phone customers in Egypt AAEKA Ali European Journal of Management and Marketing Studies 5 (3), 2020 | 3 | 2020 |
E-service recovery on consumer behavioral intentions: Applied study on mediating effect of post-recovery satisfaction for customers of Romanians banking sector A Ali Proceeding of International Conference “EU Finance, Business and Regulation …, 2022 | 2 | 2022 |
Are you open to forgiveness? Investigating service recovery strategies in the banking sector AA Ali EUconomics International Conference, “Financial and Monetary Policies for …, 2023 | 1 | 2023 |
The Manta mystique: Destination image and its effect on tourist citizenship behavior and willingness to sacrifice R Limonta, F Ruiz-Moreno, AA Ali, L Zingone Journal of Vacation Marketing, 13567667241274548, 2024 | | 2024 |
Banking with purpose: the impact of CSR-S on customer behavior during the COVID-19 A Abdelkader Ali, F Campayo-Sanchez, F Ruiz-Moreno European Journal of Management and Business Economics, 2024 | | 2024 |
EMOTIONAL RESPONSES TO SERVICE RECOVERY INITIATIVES IN THE BANKING INDUSTRY AA Ali | | 2024 |
THE INFLUENCE OF CSR-S COMMUNICATIONS ON CUSTOMERS? BEHAVIORAL INTENTIONS AMID COVID-19 IN THE BANKING INDUSTRY AAA Fernando Campayo Sánchez, Felipe Ruiz Moreno XXXIV CONGRESO INTERNACIONAL DE MARKETING AEMARK 2023 del 6 al 8 de …, 2023 | | 2023 |
Service recovery efforts and customer switching intentions: Investigating the role of post-recovery satisfaction AA Ali Proceeding of STRATEGICA International Conference : Sustainable Development …, 2022 | | 2022 |