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The Khoa Do (Bin)
The Khoa Do (Bin)
Assistant Professor of Marketing, Royal Holloway-University of London
在 rhul.ac.uk 的电子邮件经过验证 - 首页
标题
引用次数
引用次数
年份
Using regulatory focus to encourage physical distancing in services: When fear helps to deal with Mr. Deadly COVID-19
TK Do, CY Wang, P Guchait
The Service Industries Journal 41 (1-2), 32-57, 2021
372021
Employee mindfulness and creativity: when emotions and national culture matter
H Gip, TK Do, P Guchait, RL Fernando Garcia, A Pasamehmetoglu
The Service Industries Journal 42 (5-6), 383-411, 2022
342022
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure
H Gip, P Guchait, A Paşamehmetoğlu, TK Do
International Journal of Contemporary Hospitality Management, 2022
332022
When normative framing saves Mr. Nature: Role of consumer efficacy in proenvironmental adoption
TK Do, CY Wang, P Guchait
Psychology & Marketing, 2021
242021
Competition or collaboration for human–robot relationship: a critical reflection on future cobotics in hospitality
TK Do, HQ Gip, P Guchait, CY Wang
International Journal of Contemporary Hospitality Management, 2022
222022
Hospitality employees’ affective experience of shame, self-efficacy beliefs and job behaviors: The alleviating role of error tolerance
X Wang, P Guchait, TK Do, A Paşamehmetoğlu, X Wen
International Journal of Hospitality Management 102, 103162, 2022
212022
Experience of shame in service failure context among restaurant frontline employees: does industry tenure matter?
X Wang, P Guchait, TK Do, A Paşamehmetoğlu
International Journal of Contemporary Hospitality Management, 2021
132021
Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development
TK Do, H Gip, P Guchait, CY Wang, ES Baaklini
Journal of Service Management, 2022
42022
It’s Time to Rethink the Consumption of Genetically Modified Foods: Practitioner Article
DT Khoa, P Guchait
Dealing with Socially Responsible Consumers: Studies in Marketing, 197-205, 2023
12023
Being Alone or Together: How Frontline Anthropomorphized Robots Affect Solo (vs. Joint) Service Consumption
DT Khoa, KW Chan
Journal of Service Research, 10946705231218405, 2023
2023
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