| Exploring the link between customer experience–loyalty–consumer spend M Srivastava, D Kaul Journal of Retailing and Consumer Services 31, 277-286, 2016 | 400 | 2016 |
| Social interaction, convenience and customer satisfaction: The mediating effect of customer experience M Srivastava, D Kaul Journal of retailing and consumer services 21 (6), 1028-1037, 2014 | 370 | 2014 |
| What drives customers towards mobile shopping? An integrative technology continuance theory perspective NK Jain, D Kaul, P Sanyal Asia Pacific Journal of Marketing and Logistics 34 (5), 922-943, 2021 | 52 | 2021 |
| Customer relationship management (CRM), customer satisfaction and customer lifetime value (CLV) in retail D Kaul Review of professional management 15 (2), 2017 | 26 | 2017 |
| Identifying factors influencing purchase intention of sustainable luxury retailing products R Lavuri, D Kaul, G Mohan, NS Jayawardena, P Thaichon International Journal of Retail & Distribution Management 52 (2), 259-275, 2023 | 6 | 2023 |
| A study on the factors influencing behavioral intention of Indian consumers in adopting voice assistants D Kaul, M Shah, N Dhakephalkar Re-imagining Diffusion and Adoption of Information Technology and Systems: A …, 2020 | 5 | 2020 |
| Modelling store image in retail services D Kaul Academy of Marketing Studies Journal 22 (3), 1-21, 2018 | 4 | 2018 |
| Segmenting and targeting in Indian market D Kaul ANVESHAK-International Journal of Management 8 (1), 121-125, 2019 | 2 | 2019 |
| A Critical Analysis of Contemporary Marketing D Kaul ANVESHAK-International Journal of Management 6 (2), 148-153, 2017 | 1 | 2017 |
| Podcasts: Consumption, Trust and Behavioral Intention D Kaul, DH Akshay | | |
