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Yanfen You
Yanfen You
在 umass.edu 的电子邮件经过验证
标题
引用次数
引用次数
年份
When and why saying “thank you” is better than saying “sorry” in redressing service failures: The role of self-esteem
Y You, X Yang, L Wang, X Deng
Journal of Marketing 84 (2), 133-150, 2020
1192020
Restrained by resources: The effect of scarcity cues and childhood socioeconomic status (SES) on consumer preference for feasibility
L Wang, Y You, CM Yang
International Journal of Research in Marketing 37 (3), 557-571, 2020
212020
Purchasing luck: The impact of scarcity cues on superstitious behavior
L Wang, X Su, Y You
Journal of Consumer Behaviour 20 (3), 577-589, 2021
162021
“We” are different: Exploring the diverse effects of friend and family accessibility on consumers' product preferences
X Fei, Y You, X Yang
Journal of Consumer Psychology 30 (3), 543-550, 2020
152020
营销互动中的消费者内疚——对关键事件的探索性研究
费显政, 游艳芬, 杨辉, 丁奕峰
管理世界, 116-126, 2011
132011
Customer satisfaction with E-Retailers: The role of product type in the relative importance of attributes
Y You, A Bhatnagar, S Ghose
Journal of Internet Commerce 15 (3), 274-291, 2016
92016
From functional efficiency to temporal efficiency: Multifunctional products increase consumer impatience
Y You, J Pan, X Yang, X Fei
Journal of Consumer Psychology 32 (3), 509-516, 2022
72022
“Unattractive= natural”: How explicit and implicit beliefs jointly affect consumer purchase of unattractive produce
Y Niu, Y You, Y Ran, J Liu
Psychology & Marketing 40 (12), 2487-2503, 2023
32023
A Preemptive and Curative Solution to Mitigate Data Breaches: The Double-Layer of Protection from Corporate Social Responsibility
JJ Zhu, L Tuo, Y You, Q Fei, M Thomson
Journal of Marketing Research, 2024
12024
A Preemptive and Curative Solution to Mitigate Data Breaches: Corporate Social Responsibility as a Double Layer of Protection
JJJ Zhu, L Tuo, Y You, Q Fei, M Thomson
Journal of Marketing Research, 00222437231218969, 2024
12024
Safety Blanket of Humanity: Thinking of Unfamiliar Humans or Robots Increases Conformity to Humans
MR Fraune, J Welsh, Y You
Companion of the 2020 ACM/IEEE International Conference on Human-Robot …, 2020
12020
YOU JUST REMINDED ME–I’M HUMAN!: VIEWING OR INTERACTING WITH ROBOTS INCREASES HUMAN CONFORMITY TO OTHER HUMANS
J Welsh, MR Fraune, Y You
Proceedings of the International Conferences on ICT, Society and Human …, 2020
12020
Alleviating hedonic adaptation in repeat consumption with creative thinking
Y You, L Wang, X Yang, N Wen
Journal of Consumer Psychology, 2024
2024
Felt something, hence it works: Merely adding a sensory signal to a product improves objective measures of product efficacy and product evaluations
D King, S Auschaitrakul, Y You
Journal of the Academy of Marketing Science, 1-19, 2024
2024
From physical space to mental space: feelings of being physically constrained increase consumer preference for mind-expanding products
S Auschaitrakul, D King, Y You
Marketing Letters 35 (2), 231-242, 2024
2024
Who is a Better Salesperson? People Conform more to a Human than Robot Facilitator in the Wild
TB Driver, M Simecek, C Clarke, Y You, MR Fraune
Companion of the 2024 ACM/IEEE International Conference on Human-Robot …, 2024
2024
Asserting your mind: Interruptions extremize consumer choices
Y Pang, L Wang, Y You, Y Ding
Journal of Consumer Behaviour 22 (3), 664-675, 2023
2023
The past is not perfect, but it’s good: nostalgia increases adoption of ugly food
YF Xie, Y You
2022
Group Gift Giving: Why More Givers Tend to Buy a" Bigger" Gift?
Y Ran, Y You
Advances in Consumer Research 49, 240-241, 2021
2021
Craving for Density: Residential Mobility Increases Consumer Preference for Color Satiation
X Su, L Wang, Y You
Advances in Consumer Research 49, 428-429, 2021
2021
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