Mobile wallet adoption intention amid COVID-19 pandemic outbreak: A novel conceptual framework A Kapoor, R Sindwani, M Goel, A Shankar Computers & Industrial Engineering 172, 108646, 2022 | 52 | 2022 |
Mobile wallets: Theoretical and empirical analysis A Kapoor, R Sindwani, M Goel Global Business Review 25 (2_suppl), S211-S228, 2024 | 31 | 2024 |
Assessing mobile banking service quality dimensions using multi-criteria decision making A Kapoor, R Sindwani, M Goel Future of Work and Business in Covid-19 Era: Proceedings of IMC-2021, 131-147, 2022 | 9 | 2022 |
Ranking mobile wallet service providers using fuzzy multi-criteria decision-making approach A Kapoor, R Sindwani, M Goel International Journal of E-Business Research (IJEBR) 17 (4), 1-21, 2021 | 9 | 2021 |
Prioritising the key factors influencing the adoption of mobile wallets: an Indian perspective in covid-19 era A Kapoor, R Sindwani, M Goel Journal of Information Technology Management 13 (4), 161-182, 2021 | 7 | 2021 |
Exploring quick commerce service experience: A moderated mediated investigation using SEM and fsQCA A Kapoor, R Sindwani, M Goel Total Quality Management & Business Excellence 34 (13-14), 1896-1919, 2023 | 6 | 2023 |
Evaluating mobile wallet acceptance factors using best worst method A Kapoor, R Sindwani, M Goel International Journal of Process Management and Benchmarking 13 (4), 449-469, 2023 | 5 | 2023 |
Assessing inhibitors to adoption of m-wallet: a BWM approach A Kapoor, R Sindwani, M Goel International Journal of Business Excellence 32 (4), 433-455, 2024 | 3 | 2024 |
Decoding the conundrum: exploring complex interlinkages between mobile wallet adoption inhibitors among unorganised retailers A Kapoor, R Sindwani, M Goel Journal of Financial Services Marketing, 1-16, 2024 | 2 | 2024 |
Exploring the symmetric and asymmetric effects of mobile wallet service experience on brand loyalty in India: evidence from SEM and fsQCA A Kapoor, R Sindwani, M Goel Journal of Financial Services Marketing, 1-18, 2024 | 1 | 2024 |
A novel framework for understanding the interplay between the mobile wallet service quality dimensions and loyalty intention A Kapoor, R Sindwani, M Goel The TQM Journal, 2024 | | 2024 |
DIGITAL REVOLUTION IN FINANCE: A COMPREHENSIVE ANALYSIS OF CENTRAL BANK DIGITAL CURRENCY IMPLEMENTATION A Kapoor, R Sindwani, M Goel Sachetas 3 (2), 1-5, 2024 | | 2024 |