Changing competencies of hospitality leaders: A 25-year review M Johanson, R Ghiselli, LJ Shea, C Roberts Journal of Hospitality & Tourism Education 23 (3), 43-47, 2011 | 103 | 2011 |
The analysis of customer satisfaction factors which influence chatbot acceptance in Indonesia L Sanny, A Susastra, C Roberts, R Yusramdaleni Management Science Letters 10 (6), 1225-1232, 2020 | 70 | 2020 |
The strategic planning process in national tourism organizations EC Soteriou, C Roberts Journal of Travel Research 37 (1), 21-29, 1998 | 69 | 1998 |
Revealing key competencies of hospitality graduates demanded by industry: A 25-year review M Johanson, R Ghiselli, LJ Shea, C Roberts | 45 | 2010 |
Defining the field of events MJ Dolasinski, C Roberts, J Reynolds, M Johanson Journal of Hospitality & Tourism Research 45 (3), 553-572, 2021 | 40 | 2021 |
A content analysis for postpurchase evaluation using customer comment logbooks L Shea, C Roberts Journal of Travel Research 36 (4), 68-73, 1998 | 37 | 1998 |
Measuring hotel channel mix: A Dea-BSC model MJ Dolasinski, C Roberts, T Zheng Journal of hospitality & tourism research 43 (2), 188-209, 2019 | 32 | 2019 |
Youth sports and the emergence of chameleon leadership JA Williams, C Roberts, R Bosselman Journal of Leadership Studies 5 (3), 6-12, 2011 | 28 | 2011 |
Core capabilities in the hotel industry C Roberts, L Shea Hospitality research journal 19 (4), 141-153, 1996 | 23 | 1996 |
A theory of lodging: Exploring hotel guest behavior C Roberts, LJ Shea Journal of Hospitality & Tourism Research 41 (4), 389-392, 2017 | 19 | 2017 |
Using computer simulations to enhance teaching: Overcome the fear C Roberts Journal of Hospitality & Tourism Education 10 (4), 42-44, 1999 | 15 | 1999 |
Meta-analysis of tourism sustainability research: 2019–2021 C Roberts, J Reynolds, MJ Dolasinski Sustainability 14 (6), 3303, 2022 | 14 | 2022 |
Dining behaviors: Considering a foodservice theory of in-home, local community, and eating while traveling C Roberts, LJ Shea Journal of Hospitality & Tourism Research 41 (4), 393-397, 2017 | 14 | 2017 |
Academic authorship trends in hospitality and business journals C Roberts Journal of Hospitality & Tourism Education 10 (1), 56-61, 1998 | 14 | 1998 |
Franchising and strategic decision making C Roberts Journal of Hospitality & Tourism Research 21 (1), 160-178, 1997 | 10 | 1997 |
Linking business and marketing strategies: An analysis of the competitive environment of hotels L Shea, C Roberts Journal of Hospitality & Leisure Marketing 3 (1), 47-64, 1995 | 10 | 1995 |
A Shift of Teaching Paradigms: From Pedagogy to Andragogy LJ Shea, C Roberts Journal of Hospitality and Tourism Education 9, 33-36, 1997 | 9 | 1997 |
Theory of dining C Roberts, L Young, M Johanson Journal of Hospitality & Tourism Research 46 (8), 1574-1595, 2022 | 8 | 2022 |
Competitive Advantages of Service Quality in Hospitality, Tourism and Leisure Services C Roberts Service quality management in hospitality, tourism, and leisure, 111-122, 2001 | 8 | 2001 |
Theory of lodging C Roberts, L Young, M Johanson Journal of Hospitality & Tourism Research 43 (8), 1135-1152, 2019 | 7 | 2019 |