The true motives behind ISO 9000 certification: their effect on the overall certification benefits and long term contribution towards TQM KD Gotzamani, GD Tsiotras International journal of quality & reliability management 19 (2), 151-169, 2002 | 568 | 2002 |
An empirical study of the ISO 9000 standards’ contribution towards total quality management KD Gotzamani, GD Tsiotras International Journal of Operations & Production Management 21 (10), 1326-1342, 2001 | 459 | 2001 |
ISO 9000 as an entry key to TQM: the case of Greek industry G Tsiotras, K Gotzamani International Journal of Quality & Reliability Management 13 (4), 64-76, 1996 | 308 | 1996 |
Measuring service quality in sport services E Tsitskari, D Tsiotras, G Tsiotras Total Quality Management & Business Excellence 17 (5), 623-631, 2006 | 238 | 2006 |
Multiple perspectives on integrated management systems and corporate sustainability performance M Gianni, K Gotzamani, G Tsiotras Journal of cleaner production 168, 1297-1311, 2017 | 153 | 2017 |
Benchmarking towards excellence in higher education K Tasopoulou, G Tsiotras Benchmarking: An International Journal 24 (3), 617-634, 2017 | 127 | 2017 |
The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus KD Gotzamani, GD Tsiotras, M Nicolaou, A Nicolaides, V Hadjiadamou The TQM Magazine 19 (5), 388-402, 2007 | 120 | 2007 |
A longitudinal study of the ISO 9000 (1994) series' contribution towards TQM in Greek industry KD Gotzamani, YD Theodorakioglou, GD Tsiotras The TQM Magazine 18 (1), 44-54, 2006 | 112 | 2006 |
The need for the introduction of quality management into Greek health care YD Theodorakioglou, GD Tsiotras Total quality management 11 (8), 1153-1165, 2000 | 69 | 2000 |
Critical success factors examined in ISO 9001: 2008-certified Greek companies using multidimensional statistics V Ismyrlis, O Moschidis, G Tsiotras International Journal of Quality & Reliability Management 32 (2), 114-131, 2015 | 64 | 2015 |
Quality management: a new challenge for the Greek construction industry S Zantanidis, G Tsiotras Total Quality Management 9 (7), 619-632, 1998 | 53 | 1998 |
Strategies for business excellence under an economic crisis E P. Afthonidis, G D. Tsiotras The TQM Journal 26 (6), 610-624, 2014 | 49 | 2014 |
Implementing CAF in public administration: Best practices in Europe–obstacles and challenges M A. Vakalopoulou, G Tsiotras, K Gotzamani Benchmarking: An International Journal 20 (6), 744-764, 2013 | 39 | 2013 |
Quality management in the global brewing industry CG Vrellas, G Tsiotras International Journal of Quality & Reliability Management 32 (1), 42-52, 2015 | 35 | 2015 |
Quality costing and quality management maturity in Greece: An exploratory multi-dimensional data analysis O Moschidis, E Chatzipetrou, G Tsiotras International Journal of Productivity and Performance Management 67 (1), 171-191, 2018 | 34 | 2018 |
Environmental management systems: a new challenge for Greek industry M Georgiadou, G Tsiotras International Journal of Quality & Reliability Management 15 (3), 286-302, 1998 | 30 | 1998 |
Mapping strategic groups: an international example V Feka, D Xouris, G Tsiotras Journal of Business & Industrial Marketing 12 (1), 66-75, 1997 | 28 | 1997 |
Enabling quality in the tourism industry: an evaluation of business excellence in Greek hotels GD Tsiotras, PG Tsiotras, TA Fotiadis Global Business and Organizational Excellence 35 (3), 44-57, 2016 | 17 | 2016 |
Natural disaster preparedness and continuity planning of Greek enterprises I Mpekiaris, G Tsiotras, O Moschidis, K Gotzamani International Journal of Disaster Risk Reduction 47, 101555, 2020 | 13 | 2020 |
Operational excellence in the Greek brewing industry CG Vrellas, GD Tsiotras Global Business and Organizational Excellence 33 (2), 31-38, 2014 | 13 | 2014 |