| Measuring service quality at a university health clinic EA Anderson International journal of health care quality assurance 8 (2), 32-37, 1995 | 300 | 1995 |
| Just‐in‐time is not just for manufacturing: a service perspective C Canel, D Rosen, EA Anderson Industrial Management & Data Systems 100 (2), 51-60, 2000 | 187 | 2000 |
| Measuring service quality at the university of Texas MD Anderson cancer center EA Anderson International Journal of Health Care Quality Assurance 9 (7), 9-22, 1996 | 134 | 1996 |
| High tech v. high touch: a case study of TQM implementation inhigher education E Anderson Managing Service Quality: An International Journal 5 (2), 48-56, 1995 | 127 | 1995 |
| Strategic service quality management for health care EA Anderson, LA Zwelling American Journal of Medical Quality 11 (1), 3-10, 1996 | 57 | 1996 |
| An analysis of service quality at a student health center C Canel, EA Anderson Fletcher International Journal of Health Care Quality Assurance 14 (6), 260-267, 2001 | 51 | 2001 |
| Growing an emerging research university. DL Birx, E Anderson-Fletcher, E Whitney Journal of Research Administration 44 (1), 11-35, 2013 | 37 | 2013 |
| Evaluating the success of TQM implementation: lessons from employees EA Anderson, DA Adams Production and Inventory Management Journal 38 (4), 1, 1997 | 36 | 1997 |
| Using process control chart techniques to analyse crime rates in Houston, Texas EA Anderson, J Diaz Journal of the Operational research Society 47, 871-881, 1996 | 27 | 1996 |
| Further results on focus forecasting vs. exponential smoothing ES Gardner Jr, EA Anderson-Fletcher, AM Wicks International Journal of Forecasting 17 (2), 287-293, 2001 | 26 | 2001 |
| Focus forecasting reconsidered ES Gardner, EA Anderson International Journal of Forecasting 13 (4), 501-508, 1997 | 20 | 1997 |
| Going from zero to sixty in twelve months: Implementing assessment at the Bauer College of Business E Anderson-Fletcher Assessment of student learning in business schools: Best practices each step …, 2005 | 12 | 2005 |
| How mindful is your company? Lessons for organizations from the Texas Health Presbyterian Hospital Ebola crisis E Anderson-Fletcher, D Vera Organizational Dynamics 46 (4), 202-211, 2017 | 9 | 2017 |
| Satisfaction with ERP Systems in Supply Chain Operations MJ Murray, WW Chin, E Anderson-Fletcher New Perspectives in Partial Least Squares and Related Methods, 295-313, 2013 | 8 | 2013 |
| The Texas Health Presbyterian Hospital Ebola Crisis: A Perfect Storm of Human Errors, Systems Failures, and Lack of Mindfulness E Anderson-Fletcher, D Vera, J Abbott HCPP White Paper Series, 2-28, 2015 | 7 | 2015 |
| Judgmental and statistical methods of peak electric load management EA Anderson International journal of forecasting 11 (2), 295-305, 1995 | 5 | 1995 |
| Definitions of the antecedents of patient satisfaction for an ambulatory surgery center AM Wicks, E Anderson-Fletcher, WE Chin | 4 | 2004 |
| COVID-19–Related Medical Vulnerability and Mental Health Outcomes Among US First Responders A Lebeaut, M Zegel, SJ Leonard, NA Healy, EA Anderson-Fletcher, ... Journal of Occupational and Environmental Medicine 65 (5), e283, 2023 | 3 | 2023 |
| The Texas Health Presbyterian Hospital Ebola Crisis E Anderson-Fletcher, D Vera, JA Abbott | 2 | 2015 |
| Wounds of the Spirit: Moral Injury in Firefighters M Schimmelpfennig, E Anderson-Fletcher | | 2023 |
