System and method for collaborative ranking of search results employing user and group profiles derived from document collection content analysis B Chidlovskii, NS Glance, A Grasso US Patent 6,327,590, 2001 | 838 | 2001 |
Situating conversations within the language/action perspective: the Milan Conversation Model G De Michelis, MA Grasso Proceedings of the 1994 ACM conference on Computer supported cooperative …, 1994 | 171 | 1994 |
Real-time query suggestion in a troubleshooting context F Roulland, S Castellani, AN Kaplan, MA Grasso, J O'neill, J Selin US Patent 8,694,483, 2014 | 170 | 2014 |
Recommender system and method A Grasso, NS Glance, JL Meunier US Patent 7,440,943, 2008 | 169 | 2008 |
Recommender system and method A Grasso, NS Glance, JL Meunier US Patent 7,386,547, 2008 | 151 | 2008 |
System and method for enhancing call center performance MA Grasso, S Castellani, DS Martin, T Colombino, JK Willamowski, ... US Patent 9,208,465, 2015 | 138 | 2015 |
Navigation system for text F Roulland, C Roux, S Castellani, AN Kaplan, K Pettersson, A Grasso, ... US Patent 7,774,198, 2010 | 138 | 2010 |
Diffusing information in organizational settings: learning from experience D Snowdon, A Grasso Proceedings of the SIGCHI Conference on Human Factors in Computing Systems …, 2002 | 105 | 2002 |
System and method for guiding entity-based searching F Roulland, S Castellani, A Grasso, C Brun US Patent 8,346,795, 2013 | 95 | 2013 |
Method and system for expertise mapping based on user activity in recommender systems A Grasso, A Bergholz US Patent 7,240,055, 2007 | 95 | 2007 |
Informing troubleshooting sessions with device data S Castellani, A Grasso, AN Kaplan, F Roulland, C Roux, TE Thieret, ... US Patent 7,890,318, 2011 | 85 | 2011 |
Contexts, work processes, and workspaces A Agostini, G De Michelis, MA Grasso, W Prinz, A Syri Computer Supported Cooperative Work (CSCW) 5, 223-250, 1996 | 84 | 1996 |
Reengineering a business process with an innovative workflow management system: a case study A Agostini, G De Michelis, MA Grasso, S Patriarca Proceedings of the conference on Organizational computing systems, 154-165, 1993 | 83 | 1993 |
Rethinking CSCW systems: the architecture of Milano JA Hughes, W Prinz, T Rodden, K Schmidt, A Agostini, G De Michelis, ... Proceedings of the fifth european conference on computer supported …, 1997 | 75 | 1997 |
Distributed coordination and workflow on the world wide web A Grasso, JL Meunier, D Pagani, R Pareschi Groupware and the world wide web, 65-90, 1997 | 74 | 1997 |
Collective Intelligence in Organizations: Tools and Studies: Introduction A Grasso, G Convertino Computer Supported Cooperative Work (CSCW) 21, 357-369, 2012 | 68 | 2012 |
Supporting communities of practice with large screen displays A Grasso, M Muehlenbrock, F Roulland, D Snowdon Public and situated displays: Social and interactional aspects of shared …, 2003 | 61 | 2003 |
Collaborative re-ranking of search results B Chidlovskii, NS Glance, MA Grasso Proc. AAAI-2000 Workshop on AI for Web Search, 2000 | 61 | 2000 |
Electronic board system D Snowdon, A Grasso, J Pycock, R Bentley US Patent 6,964,022, 2005 | 60 | 2005 |
The practical indispensability of articulation work to immediate and remote help-giving A Crabtree, J O'Neill, P Tolmie, S Castellani, T Colombino, A Grasso Proceedings of the 2006 20th anniversary conference on Computer supported …, 2006 | 59 | 2006 |