How will service robots redefine leadership in hotel management? A Delphi approach S Xu, J Stienmetz, M Ashton International Journal of Contemporary Hospitality Management 32 (6), 2217-2237, 2020 | 127 | 2020 |
Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective X Yu, S Xu, M Ashton Information Technology & People 36 (1), 454-474, 2023 | 91 | 2023 |
Virtual spaces as the future of consumption in tourism, hospitality and events V Filimonau, M Ashton, U Stankov Journal of Tourism Futures 10 (1), 110-115, 2024 | 41 | 2024 |
Covid-19 and Instagram: digital service innovation in top restaurants A Tuomi, I Tussyadiah, M Ashton Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021 | 19 | 2021 |
Ghost production: applying the servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery M Ashton, A Tuomi, P Backman Journal of Hospitality and Tourism Insights 6 (5), 1730-1754, 2022 | 10 | 2022 |
Innovation in high-end food service during COVID-19 lockdowns A Tuomi, M Ashton, HK Ellonen, I Tussyadiah | 10 | 2022 |
Robotics, artificial intelligence and service automation in hotel service process design: can customer dominant logic provide improved value? MT Ashton Bournemouth University, 2021 | 4 | 2021 |
“Preducing” food waste in multiple cultural realms H Sezerel, V Filimonau, M Ashton, ST Xu International Journal of Gastronomy and Food Science 32, 100745, 2023 | 2 | 2023 |
How chefs develop the practice to manage food waste in professional kitchens V Filimonau, H Sezerel, M Ashton, M Kubal-Czerwińska, GI Bhaskara, ... International Journal of Hospitality Management 119, 103712, 2024 | 1 | 2024 |
Revisiting the taxonomy of market exit strategies in hotels L Igosheva, V Filimonau, M Ciraulo, M Ashton, VA Ermolaev International Journal of Hospitality Management 120, 103777, 2024 | | 2024 |
How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners M Ashton, V Filimonau, A Tuomi International Journal of Contemporary Hospitality Management, 2024 | | 2024 |