| Modelling and investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty–a case study of home appliances business S Murali, S Pugazhendhi, C Muralidharan Journal of retailing and consumer services 30, 67-83, 2016 | 362 | 2016 |
| Integration of IPA and QFD to assess the service quality and to identify after sales service strategies to improve customer satisfaction–a case study S Murali, S Pugazhendhi, C Muralidharan Production Planning & Control 27 (5), 394-407, 2016 | 46 | 2016 |
| Investigation on the impact of the supplier, customer, and organization collaboration factors on the performance of new product development S Murali, M Balasubramanian, MV Choudary International Journal of System Assurance Engineering and Management 14 …, 2023 | 17 | 2023 |
| Evaluation of performance of after sales service–a comparative study involving home appliances manufacturing firms S Murali, S Pugazhendhi, C Muralidharan ARPN Journal of Engineering and Applied sciences 20 (13), 5614-5619, 2015 | 17 | 2015 |
| A new method of dissimilar friction welding of titanium to stainless steel M Balasubramanian, S Murali, C Hemadri, R Kumar Materials Today: Proceedings 46, 3644-3647, 2021 | 16 | 2021 |
| An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business S Murali, S Pugazhendhi International Journal of Services and Operations Management 24 (1), 99-124, 2016 | 16 | 2016 |
| An empirical study on effect of information sharing on supply chain performance-the case of Indian automotive industry RS Kumar, S Pugazhendhi, C Muralidharan, S Murali International Journal of Logistics Systems and Management 31 (3), 299-319, 2018 | 14 | 2018 |
| Effect of protective coating on marginal integrity of nanohybrid composite during bleaching with carbamide peroxide: A microleakage study AA Kumar, VP Hariharavel, A Narayanan, S Murali Indian Journal of Dental Research 26 (2), 167-169, 2015 | 14 | 2015 |
| Assessment of impact of after sales service attributes on customer satisfaction for a home-appliances manufacturing firm S Murali, S Pugazhendhi, C Muralidharan International Journal of Enterprise Network Management 7 (1), 27-41, 2016 | 13 | 2016 |
| Influence of processing route on bonding of AA6082 and MgAZ31B by severe plastic deformation process M Balasubramanian, N Sadasivan, S Murali Materials Today: Proceedings 46, 3716-3722, 2021 | 11 | 2021 |
| Modeling and prototyping of automatic clutch system for light vehicles S Murali, VMJ Prakash, S Vishal IOP Conference Series: Materials Science and Engineering 183 (1), 012019, 2017 | 10 | 2017 |
| A review on employing multi criteria decision making methods for supplier selection KG Rajasekaran, GB Bhaskar, M Chandrasekaran, S Murali Asian Journal of Research in Social Sciences and Humanities 6 (6), 802-810, 2016 | 7 | 2016 |
| Role of third party logistics providers in reverse logistics S Murali, S Pugazhendhi, K Ganesh International Journal of Operations System and Human Resource Management 1 …, 2011 | 6 | 2011 |
| Comprehensive analysis on mechanical behavior of airworthy raw materials for aircraft landing gear system G Vasanth, R Deepack, S Murali, S Magesh AIP Conference Proceedings 2283 (1), 2020 | 5 | 2020 |
| Modelo e investigación de la relación de la calidad del servicio posventa con la satisfacción, retención y lealtad del cliente: un estudio de caso del negocio de electrodomésticos S Murali, S Pugazhendhi, C Muralidharan Journal of Retailing and Consumer Services 30, 67-83, 2016 | 5 | 2016 |
| Augmenting the design of a nozzle used in abrasive jet machining process with computational fluid dynamics M Balasubramanian, S Madhu, S Murali Materials Today: Proceedings 46, 3521-3525, 2021 | 3 | 2021 |
| Cochlear implantation in ossified cochlea—Merf experience M Kameswaran, RSA Kumar, S Murali, K Natarajan, V Krishnan Indian Journal of Otolaryngology and Head and Neck Surgery 57, 327-329, 2005 | 3 | 2005 |
| Friction stir welding with weaving arrangement M Balasubramanian, S Murali, D Jayabalakrishnan Materials Today: Proceedings 46, 3596-3600, 2021 | 2 | 2021 |
| Comprehensive Study on Wastages of Supply Chain Information Sharing in Automotive Industries RS Kumar, S Pugazhendhi, C Muralidharan, S Murali IOP Conference Series: Materials Science and Engineering 183 (1), 012017, 2017 | 2 | 2017 |
| An importance and performance analysis of ASS attributes for home appliances manufacturing firms S Murali, S Pugazhendhi Vels Journal of Mechanical Engineering 2 (2), 7-13, 2015 | 2 | 2015 |
Dr.M.BalasubramanianProfessor, Department of Mechanical Engineering., R.M.K.College of Engineering and Technology在 rmkcet.ac.in 的电子邮件经过验证
