Assessing service quality: a combination of SERVPERF and importance-performance analysis DR Rasyida, MM Ulkhaq, PR Setiowati, NA Setyorini MATEC Web of Conferences 68, 06003, 2016 | 83 | 2016 |
Aplikasi seven tools untuk mengurangi cacat produk white body pada mesin roller TP Matondang, MM Ulkhaq J. Sist. dan Manaj. Ind 2 (2), 59, 2018 | 63 | 2018 |
Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera MM Ulkhaq, MPB Barus Jurnal Sistem dan Manajemen Industri 1 (2), 61-67, 2017 | 49 | 2017 |
Aplikasi seven tools untuk mengurangi cacat produk pada Mesin Communite di PT. Masscom Graphy, Semarang MM Ulkhaq, SNW Pramono, R Halim Jurnal PASTI 11 (3), 220-230, 2017 | 49 | 2017 |
Evaluating service quality of Korean restaurants: a fuzzy analytic hierarchy approach MM Ulkhaq, RL Nartadhi, PY Akshinta Industrial Engineering and Management Systems 15 (1), 77-91, 2016 | 31 | 2016 |
Combining the AHP and TOPSIS to evaluate car selection MM Ulkhaq, WR Wijayanti, MS Zain, E Baskara, W Leonita Proceedings of the 2nd International Conference on High Performance …, 2018 | 29 | 2018 |
Perencanaan kebutuhan persediaan material bahan baku pada CV Endhigra Prima dengan Metode Min-Max CK Yedida, MM Ulkhaq Industrial Engineering Online Journal 6 (1), 2017 | 25 | 2017 |
Assessing campus sustainability: a report from Diponegoro University, Indonesia MM Ulkhaq, PI Prayogo, M Firmansyah, D Agustina International Journal of Information and Education Technology 6 (8), 616-621, 2016 | 25 | 2016 |
Integrating the analytic hierarchy process and importance-performance analysis into ISO 14001 framework for assessing campus sustainability SNW Pramono, MM Ulkhaq, R Trianto, PR Setiowati, DR Rasyida, ... AIP Conference Proceedings 1902 (1), 2017 | 24 | 2017 |
The use of quality management techniques: The application of the new seven tools SNW Pramono, MM Ulkhaq, DP Rachmadina, R Trianto, AP Rachmadani, ... International Journal of Applied Science and Engineering 15 (2), 105-112, 2018 | 23 | 2018 |
Integrating importance-performance analysis into ES-QUAL and E-RecS-QUAL scales for assessing electronic service quality MM Ulkhaq, M Rabbani, BA Rachmania, AT Wibowo, F Ardi IOP Conference Series: Materials Science and Engineering 598 (1), 012002, 2019 | 22 | 2019 |
Pengukuran dan Analisis Produktivitas di PT. Tiga Manunggal Synthetic Industries dengan Menggunakan Metode Objective Matrix (OMAX) F Tania, M Ulkhaq Industrial Engineering Online Journal 5 (4), 2016 | 21 | 2016 |
Aplikasi Metode Seven Tools Dan Analisis 5w+ 1h Untuk Mengurangi Produk Cacat Pada PT. Berlina, Tbk. DR Rasyida, MM Ulkhaq Industrial Engineering Online Journal 5 (4), 2016 | 21 | 2016 |
Assessing sustainable rural community tourism using the AHP and TOPSIS approaches under fuzzy environment MM Ulkhaq, PY Akshinta, RL Nartadhi, WPS Nugroho MATEC Web of Conferences 68, 09003, 2016 | 19 | 2016 |
Combining the eTransQual scale and importance-performance analysis to assess service quality of online shopping MM Ulkhaq, WR Wijayanti, A Kusumawati, FS Aulia, RS Wijayanti, ... 2017 4th International Conference on Industrial Engineering and Applications …, 2017 | 18 | 2017 |
redesain kemasan makanan ringan olahan pada UMKM Center Jawa Tengah dengan metode Kansei Engineering S Nugroho, MM Ulkhaq, DT Permadi Performa: Media Ilmiah Teknik Industri 16 (1), 2017 | 18 | 2017 |
Assessing electronic service quality using ES-QUAL and E-RecS-QUAL scales MM Ulkhaq, M Rabbani, AT Wibowo, BA Rachmania ITMSOC Transactions on Innovation & Business Engineering 2 (1), 20-26, 2017 | 18 | 2017 |
Service quality analysis of bus rapid transit: a case in Semarang, Indonesia MM Ulkhaq, AJ Ardiani, M Farhan, RP Bagja, RZ Hanif 2019 4th International Conference on Intelligent Transportation Engineering …, 2019 | 17 | 2019 |
A logistic regression approach to model the willingness of consumers to adopt renewable energy sources MM Ulkhaq, AK Widodo, MFA Yulianto, A Mustikasari, PY Akshinta IOP Conference Series: Earth and Environmental Science 127 (1), 012007, 2018 | 17 | 2018 |
Penilaian Risiko Keselamatan Kerja Pada Proses Pembuatan Balok Jembatan Dengan Metode Job Safety Analysis (JSA) MM Ulkhaq Industrial Engineering Online Journal 6 (4), 2018 | 16 | 2018 |