A systematic mapping study on customer loyalty and brand management A Moretta Tartaglione, Y Cavacece, G Russo, G Granata Administrative Sciences 9 (1), 8, 2019 | 124 | 2019 |
The excellence of patient-centered healthcare: Investigating the links between empowerment, co-creation and satisfaction A Moretta Tartaglione, Y Cavacece, F Cassia, G Russo The TQM Journal 30 (2), 153-167, 2018 | 72 | 2018 |
Empowering patients to co-create a sustainable healthcare value G Russo, A Moretta Tartaglione, Y Cavacece Sustainability 11 (5), 1315, 2019 | 68 | 2019 |
An overview of the contribution of systems thinking within management and marketing R Bruni, L Carrubbo, Y Cavacece, D Sarno Social dynamics in a systems perspective, 241-259, 2018 | 43 | 2018 |
Service system platforms to improve value co-creation: Insights for translational medicine L Carrubbo, R Bruni, Y Cavacece, A Moretta Tartaglione System Theory and Service Science: Integrating three perspectives in a new …, 2015 | 29 | 2015 |
Patient empowerment for healthcare service quality improvements: a value co-creation view F Polese, AM Tartaglione, Y Cavacece Proceedings of the 19th Toulon-Verona International Conference Excellence in …, 2016 | 24 | 2016 |
Publication performance and trends in Total Quality Management research: a bibliometric analysis YS Ho, Y Cavacece, A Moretta Tartaglione, A Douglas Total Quality Management & Business Excellence 34 (1-2), 97-130, 2023 | 21 | 2023 |
Enabling value co-creation in healthcare through blockchain technology T Russo-Spena, C Mele, Y Cavacece, S Ebraico, C Dantas, P Roseiro, ... International Journal of Environmental Research and Public Health 20 (1), 67, 2022 | 13 | 2022 |
Banking services for SMEs' internationalization: evaluating customer satisfaction V Formisano, AM Tartaglione, M Fedele, Y Cavacece The TQM Journal 33 (3), 662-680, 2020 | 8 | 2020 |
Analyzing the role of dynamic capabilities in the internationalization of gradual global SMEs AM Tartaglione, V Sanguigni, Y Cavacece, M Fedele, S Lazio International Business Research 12 (12), 61-73, 2019 | 7 | 2019 |
Service innovation for customer engagement in the Italian banking sector: a case study V Formisano, Y Cavacece, M Fedele, AM Tartaglione, A Douglas Predicting Trends and Building Strategies for Consumer Engagement in Retail …, 2019 | 7 | 2019 |
How the environmental complexity affects forecasting in retail? Actual research trends. AM Tartaglione, R Bruni, M Bozic, Y Cavacece Journal of Marketing Trends (1961-7798) 5 (2), 2018 | 5 | 2018 |
The impact of electronic word-of-mouth management in hotel ecosystem: insights about managers' decision-making process MC Berne Manero, A Moretta Tartaglione, G Russo, Y Cavacece Journal of Intellectual Capital 24 (1), 227-256, 2023 | 4 | 2023 |
Blockchain technology and Artificial Intelligence for value co-creation in healthcare Y Cavacece, S Ebraico, TR Spena, C Mele, D Leone, F Schiavone, ... 2022 IEEE International Conference on Metrology for Extended Reality …, 2022 | 3 | 2022 |
Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector V Formisano, AM Tartaglione, M Fedele, Y Cavacece Sinergie Italian Journal of Management 38 (1), 209-230, 2020 | 3 | 2020 |
Market dynamics: a complex adaptive system view R Bruni, L Carrubbo, Y Cavacece, M Di Muro Tiziana Russo-Spenaand Cristina Mele, 604, 2016 | 3 | 2016 |
Evaluating retailers’ services on social media for customer engagement: An application of Kano model A Moretta Tartaglione, Y Cavacece proceedings of the 20th International Conference on Research in the …, 2019 | 2 | 2019 |
Smart Healthcare and Value Co-creation: The Service Science Perspective to Healthcare Quality Improvements G Russo, AM Tartaglione, Y Cavacece International Journal of Business Administration 10 (6), 2019 | 2 | 2019 |
The excellence of patient-centred healthcare: investigating the links between satisfaction, co-creation and empowerment AM Tartaglione, Y Cavacece, F Cassia, G Russo The TQM Journal 30, 153-167, 2018 | 2 | 2018 |
Reifying Kintsugi Art in Post-covid Era: A Remote Smart Working Model, Augmented Intelligence-Based, for Antifragile Companies AM Tartaglione, Y Cavacece, L Carrubbo, A Megaro The International Research & Innovation Forum, 675-681, 2022 | 1 | 2022 |