Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda L Gaur, A Afaq, G Singh, YK Dwivedi International Journal of Contemporary Hospitality Management 33 (11), 4079-4098, 2021 | 150 | 2021 |
Capitalizing on big data and revolutionary 5G technology: Extracting and visualizing ratings and reviews of global chain hotels L Gaur, A Afaq, A Solanki, G Singh, S Sharma, NZ Jhanjhi, HT My, DN Le Computers and Electrical Engineering 95, 107374, 2021 | 107* | 2021 |
COVID-19: Transforming air passengers’ behaviour and reshaping their expectations towards the airline industry A Afaq, L Gaur, G Singh, A Dhir Tourism Recreation Research 48 (5), 800-808, 2023 | 40 | 2023 |
Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry A Afaq, L Gaur, G Singh International Journal of Contemporary Hospitality Management 35 (3), 992-1009, 2023 | 33 | 2023 |
Artificial intelligence for carbon emissions using system of systems theory L Gaur, A Afaq, GK Arora, N Khan Ecological Informatics 76, 102165, 2023 | 32 | 2023 |
The rise of robots to help combat covid-19 A Afaq, L Gaur 2021 International Conference on Technological Advancements and Innovations …, 2021 | 27 | 2021 |
A latent dirichlet allocation technique for opinion mining of online reviews of global chain hotels A Afaq, L Gaur, G Singh 2022 3rd International Conference on Intelligent Engineering and Management …, 2022 | 16 | 2022 |
Exploring customer adoption of autonomous shopping systems S Sharma, G Singh, L Gaur, A Afaq Telematics and Informatics 73, 101861, 2022 | 14 | 2022 |
Metamorphosis of CRM: incorporation of social media to customer relationship management in the hospitality industry L Gaur, A Afaq Handbook of Research on Engineering Innovations and Technology Management in …, 2020 | 11 | 2020 |
A trip down memory lane to travellers’ food experiences A Afaq, L Gaur, G Singh British Food Journal 125 (4), 1390-1403, 2023 | 9 | 2023 |
COVID-19: transforming air passengers’ behaviour and reshaping their expectations towards the airline industry. Tourism Recreation Research A Afaq, L Gaur, G Singh, A Dhir Routledge. doi 10 (02508281.2021), 2008211, 2021 | 4 | 2021 |
Demystifying Metaverse Applications for Intelligent Healthcare L Gaur, D Gaur, A Afaq Metaverse Applications for Intelligent Healthcare, 1-23, 2024 | 1 | 2024 |
Introduction to Explainable AI (XAI) in E-Commerce M Chaudhary, L Gaur, G Singh, A Afaq Role of Explainable Artificial Intelligence in E-Commerce, 1-15, 2024 | | 2024 |
Ethical Considerations in the Use of the Metaverse for Healthcare L Gaur, D Gaur, A Afaq Metaverse Applications for Intelligent Healthcare, 248-273, 2024 | | 2024 |
Aspect-Based Opinion Mining of Customer Reviews in the Hospitality Industry: Leveraging Recursive Neural Tensor Network Algorithm A Afaq, G Singh, L Gaur, S Kapoor 2023 3rd International Conference on Technological Advancements in …, 2023 | | 2023 |