Supply chain performance based on the lean–agile operations and supplier–firm partnership: an empirical study on the garment industry in Indonesia R Sukwadi, HM Wee, CC Yang Journal of Small Business Management 51 (2), 297-311, 2013 | 104 | 2013 |
Faktor-Faktor yang Mempengaruhi Kinerja dan Turn Over Intention Karyawan Usaha Kecil Menengah R Sukwadi, M Meliana Jurnal Rekayasa Sistem Industri 3 (1), 2014 | 102 | 2014 |
Utilizing Customer Experience Management Framework to Create a Delightful Service Experience R Sukwadi International Journal of Industrial Engineering and Management 6 (1), 29-42, 2015 | 35 | 2015 |
Perilaku Konsumen dalam Pemilihan Online Shop Instagram R Sukwadi, MMW Inderawati, MY Indah Jurnal Metris 17 (2), 123-132, 2016 | 32 | 2016 |
Determining service improvement priority in a zoological park R Sukwadi, CC Yang Journal of Industrial Engineering and Management (JIEM) 7 (1), 1-20, 2014 | 29 | 2014 |
Towards an identification and classification of service quality attributes in higher education R Sukwadi, CC Yang, F Liu International Journal of e-Education, e-Business, e-Management and e …, 2011 | 28 | 2011 |
The moderating role of service innovation on the relationship between customer satisfaction and customer value: a case of 3-star hotels in Jakarta R Sukwadi International Journal of Services, Economics and Management 8 (1/2), 18-34, 2017 | 24 | 2017 |
Small-independent retailers vs. organized retailers: An empirical study in Indonesian economics of service industries Y Praharsi, HM Wee, R Sukwadi, MV Padilan Journal of Retailing and Consumer Services 21 (2), 108-117, 2014 | 24 | 2014 |
PELATIHAN MEMBUAT DESAIN IKLAN DIGITAL MENGGUNAKAN APLIKASI CANVA BAGI UMKM BINAAN ASPPUK L Wijayanti, R Sukwadi, W Prasetya, WA Azels Jurnal Bakti Masyarakat Indonesia 5 (1), 117-125, 2022 | 23 | 2022 |
Capturing customer value creation based on service experience–a case study on News Café R Sukwadi, CC Yang, L Fan Journal of the Chinese Institute of Industrial Engineers 29 (6), 383-399, 2012 | 23 | 2012 |
Penentuan Prioritas Perbaikan Kualitas Layanan TransJakarta dengan Menggunakan Metode IPA-PGCV R Sukwadi Jurnal Rekayasa Sistem Industri 4 (2), 64-69, 2015 | 22 | 2015 |
Incorporating Kansei Engineering into Service Quality tools to improve the Airline services R Sukwadi, Muafi, HP Sanjaya International Journal for Quality Research 12 (2), 297-316, 2018 | 18 | 2018 |
Behavioral intention penumpang KRL commuter line jabodetabek R Sukwadi, G Teofilus Jurnal Teknik Industri 10 (2), 71-76, 2015 | 18 | 2015 |
Web quality, satisfaction, trust, and its effect on government website loyalty D Sugandini, N Feriyanto, Y Yuliansyah, R Sukwadi, Muafi International Journal for Quality Research 12 (4), 885-904, 2018 | 17 | 2018 |
The implementation of quality management practices in Indonesian SMEs R Sukwadi International Journal of Trade and Global Markets 8 (3), 207-222, 2015 | 16 | 2015 |
TOC, lean, and six sigma: An integrated model to increase the productivity of the textile industry R Sukwadi, Y Felicia, Muafi Journal of Mechanical Engineering Research & Developments 44 (1), 327-336, 2021 | 15* | 2021 |
Integrasi Fuzzy AHP-TOPSIS dalam Evaluasi Kualitas Layanan Elektronik Rumah Sakit R Sukwadi, CC Yang Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri 16 (1 …, 2014 | 15 | 2014 |
Penerapan model integrasi fuzzy SERVQUAL-IPA-QFD dalam analisis kualitas layanan Stasiun Gambir R Sukwadi, PP Josua, H Tannady Jurnal Muara Sains, Teknologi, Kedokteran, dan Ilmu Kesehatan 5 (1), 181-190, 2021 | 14 | 2021 |
Analisis dan Evaluasi Jabatan pada Perusahaan Tekstil R Sukwadi, L Oktevany Jurnal Rekayasa Sistem Industri 5 (1), 1-6, 2016 | 14 | 2016 |
The Development of the New Process of Design for Six Sigma (DFSS) and Its Application CC Yang, YT Jou, MC Lin, RM Silitonga, R Sukwadi Sustainability 14 (15), 9294, 2022 | 13 | 2022 |