Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation YT Prasetyo, H Tanto, M Mariyanto, C Hanjaya, MN Young, SF Persada, ... Journal of Open Innovation: Technology, Market, and Complexity 7 (1), 76, 2021 | 322 | 2021 |
The Investigation of Consumers’ Behavior Intention in Using Green Skincare Products: A Pro-Environmental Behavior Model Approach J Chin, B Jiang, I Mufidah, SF Persada, BA Noer Sustainability 10 (11), 3922, 2018 | 233 | 2018 |
Understanding the Generation Z Behavior on D-Learning: A Unified Theory of Acceptance and Use of Technology (UTAUT) Approach. SF Persada, BA Miraja, R Nadlifatin International Journal of Emerging Technologies in Learning 14 (5), 20-33, 2019 | 193 | 2019 |
The effect of service quality on customer satisfaction in an automotive after-sales service JR Balinado, YT Prasetyo, MN Young, SF Persada, BA Miraja, AANP Redi Journal of Open Innovation: Technology, Market, and Complexity 7 (2), 116, 2021 | 177 | 2021 |
Pengaruh konten post instagram terhadap online engagement: Studi kasus pada lima merek pakaian wanita AP Santoso, I Baihaqi, SF Persada Jurnal Teknik ITS 6 (1), 217-221, 2017 | 165 | 2017 |
Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and service quality (SERVQUAL) JD German, AANP Redi, YT Prasetyo, SF Persada, AKS Ong, MN Young, ... Journal of cleaner production 346, 131123, 2022 | 89 | 2022 |
Factors affecting intention to prepare for mitigation of “the big one” earthquake in the Philippines: Integrating protection motivation theory and extended theory of planned … AKS Ong, YT Prasetyo, FC Lagura, RN Ramos, KM Sigua, JA Villas, ... International Journal of Disaster Risk Reduction 63, 102467, 2021 | 89 | 2021 |
Understanding the Consumers’ Behavior Intention in Using Green Ecolabel Product through Pro-Environmental Planned Behavior Model in Developing and Developed Regions: Lessons … I Mufidah, BC Jiang, SC Lin, J Chin, YP Rachmaniati, SF Persada Sustainability 10 (5), 1423, 2018 | 86 | 2018 |
The Measurement of University Students’ Intention to Use Blended Learning System through Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) at Developed and … R Nadlifatin, BA Miraja, SF Persada, PF Belgiawan, AANP Redi, SC Lin International Journal of Emerging Technologies in Learning 15 (9), 219-230, 2020 | 79 | 2020 |
A study of student behavior in accepting the Blackboard Learning System: A Technology Acceptance Model (TAM) approach SC Lin, SF Persada, R Nadlifatin Proceedings of the 2014 IEEE 18th international conference on computer …, 2014 | 77 | 2014 |
Analisis deskriptif dan tabulasi silang pada konsumen online shop di instagram (Studi kasus 6 universitas di kota Surabaya) BH Ashari, BM Wibawa, SF Persada Jurnal Sains dan Seni ITS 6 (1), D12-D16, 2017 | 72 | 2017 |
A Pro-Environmental Reasoned Action Model for Measuring Citizens’ Intentions regarding Ecolabel Product Usage R Nadlifatin, SC Lin, YP Rachmaniati, SF Persada, M Razif Sustainability 8 (11), 1165, 2016 | 69 | 2016 |
Applying Protection Motivation Theory to Understand Generation Z Students Intention to Comply with Educational Software Anti Piracy Law BA Miraja, SF Persada, PF Belgiawan, AANP Redi International Journal of Emerging Technologies in Learning 14 (18), 39-52, 2019 | 58 | 2019 |
Investigating Citizen Behavior Intention on Mandatory and Voluntary Pro-Environmental Programs through a Pro-Environmental Planned Behavior Model SC Lin, R Nadlifatin, AR Amna, SF Persada, M Razif Sustainability 9 (7), 1289, 2017 | 54 | 2017 |
Business Model on M-Business: A Systematic Review A Purnomo, N Afia, YT Prasetyo, E Rosyidah, SF Persada, FI Maulana Procedia Computer Science 215, 955-962, 2022 | 53 | 2022 |
Analisis Deskriptif Pengguna Go-Pay di Surabaya Y Huwaydi, SF Persada Jurnal Teknik ITS 7 (1), A55-A59, 2018 | 52 | 2018 |
Investigating the role of environmental concern and the unified theory of acceptance and use of technology on working from home technologies adoption during COVID-19 M Razif, BA Miraja, SF Persada, R Nadlifatin, PF Belgiawan, AAN Redi, ... Entrepreneurship and Sustainability Issues 8 (1), 795-808, 2020 | 49 | 2020 |
Investigating Generation Z’ Intention to Use Learners’ Generated Content for Learning Activity: A Theory of Planned Behavior Approach SF Persada, J Ivanovski, BA Miraja, R Nadlifatin, I Mufidah, J Chin, ... International Journal of Emerging Technologies in Learning 15 (4), 179-194, 2020 | 46 | 2020 |
Revealing the Behavior Intention of Tech-Savvy Generation Z to Use Electronic Wallet Usage: A Theory of Planned Behavior Based Measurement SF Persada, I Dalimunte, R Nadlifatin, BA Miraja, AANP Redi, ... International Journal of Business and Society 22 (1), 213-226, 2021 | 44 | 2021 |
Determining Factors Affecting the Acceptance of Medical Education eLearning Platforms during the COVID-19 Pandemic in the Philippines: UTAUT2 Approach YT Prasetyo, RAC Roque, T Chuenyindee, MN Young, JFT Diaz, ... Healthcare 9 (7), 780, 2021 | 41 | 2021 |