A structural service innovation approach for designing smart product service systems: Case study of smart beauty service CH Lee, CH Chen, AJC Trappey Advanced Engineering Informatics 40, 154-167, 2019 | 124 | 2019 |
Entrepreneurship education and students’ entrepreneurial intention in higher education H Mei, CH Lee, Y Xiang Education Sciences 10 (9), 257, 2020 | 115 | 2020 |
Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study YH Wang, CH Lee, AJC Trappey Computers & Industrial Engineering 107, 388-400, 2017 | 107 | 2017 |
Ontology-based reasoning for the intelligent handling of customer complaints CH Lee, YH Wang, AJC Trappey Computers & Industrial Engineering 84, 144-155, 2015 | 99 | 2015 |
Understanding digital transformation in advanced manufacturing and engineering: A bibliometric analysis, topic modeling and research trend discovery CH Lee, CL Liu, AJC Trappey, JPT Mo, KC Desouza Advanced Engineering Informatics 50 (101428), 2021 | 94 | 2021 |
Service design for intelligent parking based on theory of inventive problem solving and service blueprint CH Lee, YH Wang, AJC Trappey Advanced Engineering Informatics 29 (3), 295-306, 2015 | 83 | 2015 |
Service Quality Driven Approach for Innovative Retail Service System Design and Evaluation: A Case Study CH Lee, X Zhao, YC Lee Computers & Industrial Engineering 135, 275-285, 2019 | 73 | 2019 |
Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ CH Lee, CH Chen, F Li, AJ Shie Expert Systems with Applications 143, 113062, 2020 | 68 | 2020 |
Modularized design-oriented systematic inventive thinking approach supporting collaborative service innovations YH Wang, CH Lee, AJC Trappey Advanced Engineering Informatics 33, 300-313, 2017 | 54 | 2017 |
Digital transformation and the new normal in China: how can enterprises use digital technologies to respond to COVID-19? CH Lee, D Wang, KC Desouza, R Evans Sustainability 13 (18), 10195, 2021 | 52 | 2021 |
Customer Requirement-driven Design Method and Computer-Aided Design System for Supporting Service Innovation Conceptualization Handling CH Lee, CH Chen, YC Lee Advanced Engineering Informatics, 2020 | 52 | 2020 |
Developing a Quick Response Product Configuration System under Industry 4.0 Based on Customer Requirement Modelling and Optimization Method CH Lee, CH Chen, C Lin, F Li, X Zhao Applied Sciences 9 (5004), 1-27, 2019 | 51 | 2019 |
Body anthropometric measurements of Singaporean adult and elderly population YC Lee, CH Chen, CH Lee Measurement 148, 106949, 2019 | 50 | 2019 |
Hybrid data-driven vigilance model in traffic control center using eye-tracking data and context data F Li, CH Lee, CH Chen, LP Khoo Advanced Engineering Informatics 42, 100940, 2019 | 44 | 2019 |
A framework of customer complaint handling system AJC Trappey, CH Lee, WP Chen, CV Trappey 2010 7th International Conference on Service Systems and Service Management, 1-6, 2010 | 38 | 2010 |
An evaluation of posture recognition based on intelligent rapid entire body assessment system for determining musculoskeletal disorders Z Li, R Zhang, CH Lee, YC Lee Sensors 20 (16), 4414, 2020 | 36 | 2020 |
A User Requirement-driven Approach Incorporating TRIZ and QFD for Designing a Smart Vessel Alarm System to Reduce Alarm Fatigue F Li, CH Chen, CH Lee*, LP Khoo Journal of Navigation, 1-21, 2019 | 34 | 2019 |
Cooperative surveillance systems and digital-technology enabler for a real-time standard terminal arrival schedule displacement D Xue, LT Hsu, CL Wu, CH Lee, KKH Ng Advanced Engineering Informatics 50, 101402, 2021 | 29 | 2021 |
Applying geo-social networking and the theory of inventive problem-solving in service innovation and evaluation CH Lee, YH Wang, AJC Trappey, SH Yang Journal of Industrial and Production Engineering 31 (2), 95-107, 2014 | 27 | 2014 |
Requirement-driven evolution and strategy-enabled service design for new customized quick-response product order fulfillment process CH Lee, L Li, F Li, CH Chen Technological Forecasting and Social Change 176 (121464), 2022 | 25 | 2022 |