Automated IT service desk systems using machine learning techniques SP Paramesh, KS Shreedhara Data analytics and learning: proceedings of dal 2018, 331-346, 2018 | 54 | 2018 |
Classifying the unstructured IT service desk tickets using ensemble of classifiers SP Paramesh, C Ramya, KS Shreedhara 2018 3rd international conference on computational systems and information …, 2018 | 38 | 2018 |
IT Help Desk Incident Classification Using Classifier Ensembles SP Paramesh, KS Shreedhara ICTACT Journal On Soft Computing 9 (04), 2019 | 16 | 2019 |
A Deep Learning Based IT Service Desk Ticket Classifier Using CNN SP Paramesh, KS Shreedhara ICTACT JOURNAL ON SOFT COMPUTING 13 (01), 2805-2812, 2022 | 4 | 2022 |
Controlled blockchain enabled data record security for healthcare applications SSN Chintapalli, SP Paramesh, GS Nijaguna, JRA Jeyaraj, P Subhash Neural Computing and Applications 36 (17), 9617-9629, 2024 | 3 | 2024 |
Building Intelligent Service Desk Systems using AI SP Paramesh, KS Shreedhara International Journal of Science, Technology, Engineering and Management-A …, 2019 | 3 | 2019 |
A New Similarity Measure for Web Information Retrieval using PSO Approach C Ramya, SP Paramesh, KS Shreedhara 2018 3rd International Conference on Computational Systems and Information …, 2018 | 3 | 2018 |
Learning long-term dependencies for prediction of it incident category using lstm recurrent neural networks S Paramesh Journal of Data Acquisition and Processing 38 (2), 1156, 2023 | 1 | 2023 |
Exploring Deep Neural Networks for Automated Ticket Classification SP Paramesh, KS SHREEDHARA NeuroQuantology 20 (13), 3922, 2022 | 1 | 2022 |
Adaptive tunicate swarm optimization with partial transmit sequence for phase optimization in MIMO-OFDM ALHP Shaik, S Madhavan, PB Divakarachari, RP Deprado, SP Paramesh, ... International Journal of Reconfigurable and Embedded Systems 13 (3), 528, 2024 | | 2024 |
Non-Negative Matrix Factorization based Clustering approach to Classify IT support tickets SKS PARAMESH S.P Journal of Data Acquisition and Processing 38 (1), 3555-3566, 2023 | | 2023 |
Simulated Annealing Approach to Improve the Effectiveness of Web Information Retrieval Process C Ramya, SP Paramesh NeuroQuantology 20 (7), 4173, 2022 | | 2022 |
Leveraging the Text Mining to Automate the Customer Helpdesk Systems. SP Paramesh, KS Shreedhara International Journal of Computer Applications 183 (17), 35-41, 2021 | | 2021 |
Towards Improved Customer IT Support System Using AI Techniques SKS PARAMESH S.P Webology 18 (2), 2797-2810, 2021 | | 2021 |
Mining It Incident Categories Using Nlp And Unsupervised Machine Learning Techniques SP PARAMESH Webology (ISSN: 1735-188X) 18 (4), 2021 | | 2021 |