Virtual reality presence as a preamble of tourism experience: The role of mental imagery V Bogicevic, S Seo, JA Kandampully, SQ Liu, NA Rudd Tourism Management 74, 55-64, 2019 | 467 | 2019 |
A critical review of research on customer experience management: Theoretical, methodological and cultural perspectives J Hwang, S Seo International Journal of Contemporary Hospitality Management 28 (10), 2218-2246, 2016 | 371 | 2016 |
Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity JA Ahn, S Seo International Journal of Hospitality Management 74, 109-121, 2018 | 155 | 2018 |
Identifying restaurant satisfiers and dissatisfiers: Suggestions from online reviews A Bilgihan, S Seo, J Choi Journal of Hospitality Marketing & Management 27 (5), 601-625, 2018 | 146 | 2018 |
When female (male) robot is talking to me: effect of service robots’ gender and anthropomorphism on customer satisfaction S Seo International Journal of Hospitality Management 102, 103166, 2022 | 82 | 2022 |
The impact of food safety events on the value of food-related firms: An event study approach S Seo, SCS Jang, L Miao, B Almanza, C Behnke International Journal of Hospitality Management 33, 153-165, 2013 | 80 | 2013 |
Why not eat alone? The effect of other consumers on solo dining intentions and the mechanism ES Her, S Seo International Journal of Hospitality Management 70, 16-24, 2018 | 75 | 2018 |
The negative spillover effect of food crises on restaurant firms: Did Jack in the Box really recover from an E. coli scare? S Seo, SCS Jang, B Almanza, L Miao, C Behnke International Journal of Hospitality Management 39, 107-121, 2014 | 72 | 2014 |
Virtual reality is so cool! How technology innovativeness shapes consumer responses to service preview modes V Bogicevic, SQ Liu, S Seo, J Kandampully, NA Rudd International Journal of Hospitality Management 93, 102806, 2021 | 68 | 2021 |
The roles of brand equity and branding strategy: A study of restaurant food crises S Seo, SCS Jang International Journal of Hospitality Management 34, 192-201, 2013 | 64 | 2013 |
Willingness to pay in negative restaurant service encounters A Sukhu, A Bilgihan, S Seo International Journal of Hospitality Management 65, 11-19, 2017 | 62 | 2017 |
Enhancing the study abroad experience: A longitudinal analysis of hospitality-oriented, study abroad program evaluations C Behnke, S Seo, K Miller Tourism Management 42, 271-281, 2014 | 60 | 2014 |
Goodwill intended for whom? Examining factors influencing conspicuous prosocial behavior on social media J Choi, S Seo International journal of hospitality management 60, 23-32, 2017 | 59 | 2017 |
Why hotel guests go mobile? Examining motives of business and leisure travelers T Zhang, S Seo, JA Ahn Journal of Hospitality Marketing & Management 28 (5), 621-644, 2019 | 51 | 2019 |
Why post on social networking sites (SNS)? Examining motives for visiting and sharing pilgrimage experiences on SNS H Park, S Seo, J Kandampully Journal of Vacation Marketing 22 (4), 307-319, 2016 | 51 | 2016 |
Health halo effects in sequential food consumption: The moderating roles of health-consciousness and attribute framing ES Her, S Seo International Journal of Hospitality Management 62, 1-10, 2017 | 50 | 2017 |
Evaluation of food safety related behaviors of retail and food service employees while handling fresh and fresh-cut leafy greens J Choi, H Norwood, S Seo, SA Sirsat, J Neal Food Control 67, 199-208, 2016 | 48 | 2016 |
Assessing food safety practices in farmers' markets C Behnke, S Seo, K Miller Food Protection Trends 32 (5), 232-239, 2012 | 38 | 2012 |
When a stigmatized brand is doing good: The role of complementary fit and brand equity in cause-related marketing J Choi, S Seo International Journal of Contemporary Hospitality Management 31 (9), 3447-3464, 2019 | 35 | 2019 |
The effect of social media comments on consumers’ responses to food safety information S Seo, B Almanza, L Miao, C Behnke Journal of Foodservice Business Research 18 (2), 111-131, 2015 | 32 | 2015 |