| Research on service robot adoption under different service scenarios Y Liu, X Wang, S Wang Technology in Society 68, 101810, 2022 | 48 | 2022 |
| Keep it vague? New product preannouncement, regulatory focus, and word-of-mouth X Wang, Y Liu, S Wang, HA Chen Journal of Retailing and Consumer Services 65, 102847, 2022 | 21 | 2022 |
| Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior Y Liu, X Wang, Y Du, S Wang Journal of Hospitality and Tourism Management 55, 401-415, 2023 | 19 | 2023 |
| Tourism e-commerce live streaming: The effects of live streamer authenticity on purchase intention Y Liu, X Sun Tourism Review 79 (5), 1147-1165, 2024 | 13 | 2024 |
| When cool hospitality brand meets AI: exploring the matching effect of service agents and brand images on brand attitude Y Liu, X Wang, H Qin International Journal of Contemporary Hospitality Management 36 (7), 2367-2384, 2024 | 8 | 2024 |
| Towards more legitimate algorithms: A model of algorithmic ethical perception, legitimacy, and continuous usage intentions of e-commerce platforms Y Liu, X Sun Computers in Human Behavior 150, 108006, 2024 | 3 | 2024 |
| An empirical research on factors affecting continuous usage of online course–virtual management as the moderator X Wang, Y Du, S Wang, Y Liu Interactive Learning Environments 32 (5), 1679-1696, 2024 | 2 | 2024 |
| How social crowding undermines happiness from experiential purchases more than material purchases Y Du, Y Liu Journal of Retailing and Consumer Services 84, 104189, 2025 | | 2025 |
| Can service robots recover themselves? The effect of service recovery agents and robot service failure types on customer response Y Liu, X Wang International Journal of Hospitality Management 124, 103951, 2025 | | 2025 |
| 如何调动微博粉丝的群体兴奋? 企业微博内容类型与发布时间的影响研究 王兴元， 刘赟 管理评论 34 (6), 162, 2022 | | 2022 |
