Determining customer satisfaction through perceived service quality: A study of Ethiopian mobile users. R Negi International journal of mobile marketing 4 (1), 2009 | 379 | 2009 |
User's perceived service quality of mobile communications: experience from Ethiopia R Negi International Journal of Quality & Reliability Management 26 (7), 699-711, 2009 | 156 | 2009 |
Customer‐perceived relationship quality and satisfaction: A case of Ethiopian Telecommunication Corporation R Negi, E Ketema African Journal of Economic and Management Studies 4 (1), 109-121, 2013 | 62 | 2013 |
Relationship marketing and customer loyalty: The Ethiopian mobile communications perspective. R Negi, E Ketema International Journal of Mobile Marketing 5 (1), 2010 | 37 | 2010 |
Determining satisfaction through customer-perceived service quality and value: evidence from Ethiopian Telecommunications R Negi International Journal of Services and Operations Management 7 (3), 333-350, 2010 | 35 | 2010 |
An assessment of the marketing strategy for mobile services of Ethiopian telecommunication corporation Z Temesgen, R Negi, E Ketema Services Marketing Quarterly 31 (1), 50-71, 2009 | 32 | 2009 |
Factorial and regression analyses of relationship marketing antecedents and customer loyalty: the Ethiopian telecommunications perspective R Negi International Journal of Electronic Customer Relationship Management 4 (3 …, 2010 | 13 | 2010 |
Service quality attributes affecting passengers’ satisfaction with HIGER city bus B Aniley, R Negi Ethiopian Journal of Business and Economics (The) 1 (2), 70-98, 2010 | 12 | 2010 |
Role of Extra Sensory Perception (ESP) in managerial decision making R Negi African Journal of Business Management 4 (15), 3232, 2010 | 4 | 2010 |
Students’ Expectations and Attitude towards Foreign-Supplied Post-Graduate Programmes through Ethiopian Private Higher Education Institutions R Negi, G Kedida ST. MARY'S UNIVERSITY, 2012 | | 2012 |
Educational Quality and Students’ Complaints Handling: A Case of Private University Colleges in Addis Ababa R Negi lpha Un, 0 | | |
Experiencing Social Marketing: An Attitudinal Study on Family Planning in Addis Ababa, Ethiopia R Negi | | |