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Hyunsu Kim
Hyunsu Kim
在 fullerton.edu 的电子邮件经过验证
标题
引用次数
引用次数
年份
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
H Kim, KKF So
International Journal of Hospitality Management 100, 103082, 2022
1742022
A decade of customer engagement research in hospitality and tourism: A systematic review and research agenda
KKF So, XR Li, H Kim
Journal of Hospitality & Tourism Research 44 (2), 178-200, 2020
1242020
What makes Airbnb experiences enjoyable? The effects of environmental stimuli on perceived enjoyment and repurchase intention
KKF So, H Kim, H Oh
Journal of Travel Research 60 (5), 1018-1038, 2021
1112021
Service robots: Applying social exchange theory to better understand human–robot interactions
H Kim, KKF So, J Wirtz
Tourism Management, 2022
872022
The thematic evolution of customer engagement research: A comparative systematic review and bibliometric analysis
KKF So, H Kim, C King
International Journal of Contemporary Hospitality Management 33 (10), 3585-3609, 2021
632021
Millennials’ virtual reality experiences pre-and post-COVID-19
H Kim, KKF So, BJ Mihalik, AP Lopes
Journal of Hospitality and Tourism Management 48, 200-209, 2021
552021
Creating customer value in the sharing economy: An investigation of Airbnb users and their tripographic characteristics
KKF So, H Kim, S Min
International Journal of Contemporary Hospitality Management 34 (1), 23-45, 2021
392021
Mapping service innovation research in hospitality and tourism: An integrative bibliometric analysis and research agenda
KKF So, H Kim, Y He, XR Li
Cornell Hospitality Quarterly 64 (2), 143-160, 2023
292023
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations: A triadic perspective
H Kim, KKF So, B Mihalik
International Journal of Hospitality Management 100, 103086, 2022
242022
Actor value formation in Airbnb: Insight from multi-source data
H Kim, HH Shin, KKF So
International Journal of Contemporary Hospitality Management 34 (7), 2773-2797, 2022
212022
The evolution of service failure and recovery research in hospitality and tourism: An integrative review and future research directions
H Kim, KKF So
International Journal of Hospitality Management, 2023
172023
Enhancing consumer confidence and response efficacy in tourism: Typology and effectiveness of the hotel industry’s responses to COVID-19
H Kim, J Li, KKF So
Journal of Travel Research 62 (4), 907-925, 2023
162023
Psychological ownership research in business: A bibliometric overview and future research directions
H Kim, J Li, KKF So
Journal of Business Research, 2024
62024
Service robots: The dynamic effects of anthropomorphism and functional perceptions on consumers’ responses
KKF So, H Kim, SQ Liu, X Fang, J Wirtz
European Journal of Marketing, 2024
42024
Artificial intelligence in hospitality and tourism: Insights from industry practices, research literature, and expert opinions
H Kim, KKF So, S Shin, J Li
Journal of Hospitality & Tourism Research, 2024
22024
Customer touchpoints: Conceptualization, index development, and validation
H Kim, KKF So
Tourism Management, 2024
12024
Understanding psychological ownership in access-based consumption through a theory synthesis: An investigation of Airbnb and hotels
J Li, H Kim, KKF So
Journal of Hospitality Marketing & Management, 2023
12023
Consumer responses to branding
KKF So, J Li, H Kim.
A Research Agenda for Brand Management in a New Era of Consumerism, 2023
2023
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