CUSTOMER LOYALTY FROM PERSPECTIVE OF MARKETING MIX STRATEGY AND CUSTOMER SATISFACTION : A Study from Grab - Online Transportation in Era of Industrial Revolution 4.0 AP Surya MIX: Jurnal Ilmiah Manajemen 9 (3), 394 - 406, 2019 | 32 | 2019 |
THE EFFECT OF PRODUCT QUALITY AND PERCEIVED PRICE ON CUSTOMER SATISFACTION AND LOYALTY: STUDY ON HALAL COSMETIC PRODUCTS IN INDONESIA AP Surya, A Kurniawan | 15 | 2021 |
Factors affecting intention to use food order-delivery feature of ride-hailing applications: The UTAUT approach AP Surya, IM Sukresna, A Mardiyono International Journal of Business and Society 22 (3), 1363-1383, 2021 | 11 | 2021 |
The Effect of Store Image on Store Satisfaction and Store Loyalty: A Lesson from Korean-Skincare Sector in Indonesia AP Surya Scholars Journal of Economics, Business and Management 7 (5), 177 - 182, 2020 | 2 | 2020 |
Faktor Dominan dalam Menentukan Frekuensi Konsumsi Fast Food Modern pada Siswa-Siswi SMA Negeri di Kecamatan Tangerang Kota, Kota Tangerang Tahun 2013 AP Surya Skripsi Fakultas Kesehatan Masyarakat, Universitas Indonesia, 2013 | 2 | 2013 |
ANALISIS PENGARUH KUALITAS PRODUK, PERSEPSI HARGA, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN (Studi Pada Konsumen Toko Andesti Jaya Kota Depok) R RIFA'IE Universitas Mercu Buana, 2022 | | 2022 |
Scholars Journal of Economics, Business and Management AP Surya | | 2020 |
The Impact of Service Quality on Customer Satisfaction Leading To WOM In Training and Course Institution AP Surya IOSR Journal of Business and Management (IOSR-JBM) 22 (5), 33-40, 2020 | | 2020 |
The Influence of Service Quality and Perceived Value on Customer Satisfaction and Loyalty in Training and Course Institution AP Surya 2019 – XXII International Conference on Business, Economics, Law, Language …, 2019 | | 2019 |
The Impact of Service Quality and Price on Customer Satisfaction: A Lesson from Grab Ride-Hailing Platform in Indonesia AP Surya, Surtiningsih Saudi Journal of Business and Management Studies 4 (3), 264-270, 2019 | | 2019 |
Peran Kepuasan, Loyalitas dan Kepercayaan Pelanggan Dalam Meningkatkan Word of Mouth: Sebuah Pembelajaran dari Lembaga Kursus dan Pelatihan (LKP) AP Surya Jurnal Ilmiah Manajemen dan Bisnis 5 (3), 180-191, 2019 | | 2019 |
Pelatihan Kewirausahaan Membuat Ornamen Dekorasi Pesta Pom-Pom Lampion pada Siswa-Siswi SMA Negeri 112 Jakarta AP Surya, F Nursanti Prosiding Seminar Bisnis Magister Manajemen (SAMBIS) 2019, 2019 | | 2019 |
PENGARUH BAURAN PEMASARAN DAN MOTIVASI SEHAT TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA BISNIS START UP HEALTHY SNACK, UKM HEARTY FOODIE AP Surya Universitas Mercu Buana Jakarta-Menteng, 2015 | | 2015 |
The Role of Consumer Attitude in Mediating Religiosity and Ethnocentrism on Purchase Intention of Local Halal Cosmetics Product AP Surya | | |