The dimensionality and antecedents of emotional labor strategies JM Diefendorff, MH Croyle, RH Gosserand Journal of vocational behavior 66 (2), 339-357, 2005 | 2188 | 2005 |
Different fits satisfy different needs: linking person-environment fit to employee commitment and performance using self-determination theory. GJ Greguras, JM Diefendorff Journal of applied psychology 94 (2), 465, 2009 | 1143 | 2009 |
Understanding the emotional labor process: A control theory perspective JM Diefendorff, RH Gosserand Journal of Organizational Behavior: The International Journal of Industrial …, 2003 | 978 | 2003 |
Antecedents and consequences of emotional display rule perceptions. JM Diefendorff, EM Richard Journal of applied psychology 88 (2), 284, 2003 | 927 | 2003 |
Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance JM Diefendorff, DJ Brown, AM Kamin, RG Lord Journal of organizational behavior 23 (1), 93-108, 2002 | 908 | 2002 |
Self-regulation at work RG Lord, JM Diefendorff, AM Schmidt, RJ Hall Annual review of psychology 61, 543-568, 2010 | 771 | 2010 |
The bright side of emotional labor RH Humphrey, BE Ashforth, JM Diefendorff Journal of organizational behavior 36 (6), 749-769, 2015 | 617 | 2015 |
Emotional display rules and emotional labor: the moderating role of commitment. RH Gosserand, JM Diefendorff Journal of applied psychology 90 (6), 1256, 2005 | 556 | 2005 |
Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses. JM Diefendorff, RJ Erickson, AA Grandey, JJ Dahling Journal of occupational health psychology 16 (2), 170, 2011 | 537 | 2011 |
Action–state orientation: Construct validity of a revised measure and its relationship to work-related variables. JM Diefendorff, RJ Hall, RG Lord, ML Strean Journal of Applied Psychology 85 (2), 250, 2000 | 510 | 2000 |
The relations of daily counterproductive workplace behavior with emotions, situational antecedents, and personality moderators: A diary study in Hong Kong J Yang, JM Diefendorff Personnel Psychology 62 (2), 259-295, 2009 | 506 | 2009 |
Emotional labor actors: a latent profile analysis of emotional labor strategies. AS Gabriel, MA Daniels, JM Diefendorff, GJ Greguras Journal of applied psychology 100 (3), 863, 2015 | 472 | 2015 |
A predictive study of emotional labor and turnover SL Chau, JJ Dahling, PE Levy, JM Diefendorff Journal of organizational Behavior 30 (8), 1151-1163, 2009 | 469 | 2009 |
Why does proactive personality predict employee life satisfaction and work behaviors? A field investigation of the mediating role of the self‐concordance model GJ Greguras, JM Diefendorff Personnel Psychology 63 (3), 539-560, 2010 | 428 | 2010 |
Linking emotion regulation strategies to affective events and negative emotions at work JM Diefendorff, EM Richard, J Yang Journal of Vocational behavior 73 (3), 498-508, 2008 | 416 | 2008 |
Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions JM Diefendorff, EM Richard, MH Croyle Journal of occupational and organizational psychology 79 (2), 273-298, 2006 | 408 | 2006 |
Four-factor justice and daily job satisfaction: a multilevel investigation. R Loi, J Yang, JM Diefendorff Journal of applied psychology 94 (3), 770, 2009 | 381 | 2009 |
A profile approach to self-determination theory motivations at work CM Moran, JM Diefendorff, TY Kim, ZQ Liu Journal of Vocational Behavior 81 (3), 354-363, 2012 | 380 | 2012 |
Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work A Grandey, J Diefendorff, DE Rupp Routledge, 2013 | 334 | 2013 |
The relations of motivational traits with workplace deviance. JM Diefendorff, K Mehta Journal of Applied Psychology 92 (4), 967, 2007 | 279 | 2007 |