| The use of metadiscourse and persuasion: An analysis of first year university students' timed argumentative essays V Ho, C Li Journal of English for Academic Purposes 33, 53-68, 2018 | 133 | 2018 |
| Constructing identities through request e-mail discourse V Ho Journal of Pragmatics 42 (8), 2253-2261, 2010 | 82 | 2010 |
| Giving offense and making amends: How hotel management attempts to manage rapport with dissatisfied customers V Ho Journal of Pragmatics 109, 1-11, 2017 | 70 | 2017 |
| What functions do intertextuality and interdiscursivity serve in request e-mail discourse? V Ho Journal of Pragmatics 43 (10), 2534-2547, 2011 | 56 | 2011 |
| Achieving service recovery through responding to negative online reviews V Ho Discourse & Communication 11 (1), 31-50, 2017 | 55 | 2017 |
| Using metadiscourse in making persuasive attempts through workplace request emails V Ho Journal of Pragmatics 134, 70-81, 2018 | 42 | 2018 |
| Managing rapport through evaluation in grounder–A qualitative study V Ho Journal of Pragmatics 61, 63-77, 2014 | 41 | 2014 |
| A discourse-based study of three communities of practice: How members maintain a harmonious relationship while threatening each other’s face via email V Chung Kwong Ho Discourse Studies 13 (3), 299-326, 2011 | 37 | 2011 |
| Exploring the effectiveness of hotel management's responses to negative online comments V Ho Lingua 216, 47-63, 2018 | 34 | 2018 |
| Discourse of persuasion: a preliminary study of the use of metadiscourse in policy documents V Ho Text and Talk 36 (1), 1-21, 2016 | 29 | 2016 |
| Constructing Identities In The Workplace Through Request E-Mail Discourse--How Does One Benefit From It? V Ho GEMA Online Journal of Language Studies 10 (2), 2010 | 18 | 2010 |
| Rapport—how the weight it carries affects the way it is managed VCK Ho Walter de Gruyter GmbH & Co. KG 31 (2), 153-172, 2011 | 17 | 2011 |
| Hotel management’s attempts at repairing customers’ trust: The use of apology and denial V Ho Pragmatics and Society 10 (4), 493-511, 2019 | 14 | 2019 |
| Promoting a city's core values using evaluative language (first published online in 2015) V Ho, A Suen International Journal of Applied Linguistics 27 (1), 286-308, 2017 | 11 | 2017 |
| Strategic use of nouns and pronouns in public discourse: the case of the fine-tuning of the medium of instruction policy in Hong Kong V Ho Pragmatics. Quarterly Publication of the International Pragmatics …, 2013 | 11 | 2013 |
| The Generic Structure and Discourse Strategies Employed in Downward Request E-mails. V Ho Linguistics Journal 4 (1), 2009 | 11 | 2009 |
| Denial in managerial responses: Forms, targets and discourse environment V Ho Journal of Pragmatics 176, 124-136, 2021 | 10 | 2021 |
| Do hotels enhance and challenge rapport with customers with the same degree of commitment? V Ho Journal of Pragmatics 166, 70-83, 2020 | 10 | 2020 |
| Grammatical metaphor in request e-mail discourse V Ho HKBU Papers in Applied Language Studies 14, 1-24, 2010 | 10 | 2010 |
| Evaluating while justifying intercultural requests V Ho Intercultural Pragmatics 11 (4), 575-602, 2014 | 9 | 2014 |
