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Benjamin Nanchen
Benjamin Nanchen
Service Management & Engineering - HES-SO
在 hevs.ch 的电子邮件经过验证 - 首页
标题
引用次数
引用次数
年份
Expectation and experience: Passenger acceptance of autonomous public transportation vehicles
G Eden, B Nanchen, R Ramseyer, F Evéquoz
Human-Computer Interaction–INTERACT 2017: 16th IFIP TC 13 International …, 2017
852017
On the road with an autonomous passenger shuttle: Integration in public spaces
G Eden, B Nanchen, R Ramseyer, F Evéquoz
Proceedings of the 2017 CHI conference extended abstracts on human factors …, 2017
722017
Performing service design experiments using ethnomethodology and theatre-based reenactment: a Swiss ski resort case study
E Fragnière, B Nanchen, M Sitten
Service Science 4 (2), 89-100, 2012
292012
Putting the customer back in the center of SOA with service design and user-centered design
A Saini, B Nanchen, F Evequoz
Service-Oriented and Cloud Computing: Second European Conference, ESOCC 2013 …, 2013
82013
Perceptions of people with special needs regarding autonomous vehicles and implication on the design of Mobility as a Service to foster social inclusion
B Nanchen, R Ramseyer, S Grèzes, M Wyer, A Gervaix, D Juon, ...
Frontiers in Human Dynamics 3, 751258, 2022
72022
Fieldwork analysis of figurants' involvement in an airplane crash simulation in order to improve the realism of the exercise
E Fragnière, B Nanchen, R Ramseyer, P Kuonen, B Larpin, PYRR Wilk
2019 8th International Conference on Industrial Technology and Management …, 2019
52019
Service Design and Educational Challenges to Foster Innovation in Tourism: the case of the Swiss Matterhorn Region
E Fragnière, R Ramseyer, V Grèzes, P Kuonen, B Nanchen, JM Sahut
Gestion 2000 34 (1), 203-213, 2017
52017
Improving the accessibility of touristic destinations with an assistive technology for hiking applying universal design principles through service design
B Nanchen, P Margot-Cattin, R Ramseyer, R Schegg
Proceedings of the 17th International conference on computers helping people …, 2020
42020
Using phenomenology to assess risk perception of a new technology in public transportation the case of the autonomous vehicles as mobility as a service (MaaS) in Switzerland
R Ramseyer, F Cimmino, L Emery, S Grèzes, V Grèzes, B Nanchen, ...
2018 3rd International Conference on System Reliability and Safety (ICSRS …, 2018
42018
An ethological experiment to improve airport security gate process reliability: Understanding time perception and personal awareness of older adult travelers
E Fragnière, F Cimmino, L Emery, M Héritier, M Kambly, B Nanchen, ...
2017 2nd International Conference on System Reliability and Safety (ICSRS …, 2017
42017
Using ethological approaches to understand skiers’ behavior in cable cars queues in order to improve overall satisfaction: an empirical study conducted in the Swiss Alps
E Fragnière, V Gaillet, B Nanchen, R Ramseyer
Exploring Services Science: 8th International Conference, IESS 2017, Rome …, 2017
32017
Developing a mutualized R&D for network organizations based on Living Lab methods: the transformation of Sion military airport into a commercial airport
E Fragnière, B Nanchen, M Héritier, R Ramseyer, M Dubosson, J Mastelic
Research and innovation conference proceedings: open living lab days 2018, 2018
22018
Concevoir avec et pour les personnes en situation de handicap: vers une approche intégrée et transdisciplinaire de conception inclusive
B Nanchen, E Fragnière, S Hannart, N Moulin, S Rullac, R Weissbrodt, ...
Vulnérabilités et risques émergents: penser et agir ensemble pour …, 2022
12022
Improving the Orchestration Resilience of a Smart Integrated Tourism Destination–A Case Study in the Swiss Alps
B Nanchen, A Bovier, B Golay, J Salamin, E Fragnière
Die Unternehmung 75 (1), 24-42, 2021
12021
Orchestrating tourism actors' network via the" N-1 N+ 1 touchpoints" algorithm: a b2b chatbot to improve customer's journeys
R Ramseyer, D Calvaresi, B Nanchen, R Schegg, M Schumacher, ...
Proceedings of the 19th International Conference e-Society 2021, 2021
12021
Innover avec et pour les personnes en situation de handicap. Vers une approche transdisciplinaire de co-innovation
B Nanchen, S Rullac, E Fragnière, S Sandoz, R Weissbrodt
Alter. European Journal of Disability Research, 69-84, 2023
2023
Document Information
F Antonialli, J Puchinger, D Korbee, B Nanchen, R Ramseyer
framework 1, 2, 2022
2022
Perceptions of People with Special Needs Regarding Autonomous Vehicles and Implication on the Design of Mobility as a Service to Foster Social Inclusion. Front. Hum. Dyn 3 …
B Nanchen, R Ramseyer, S Grèzes, M Wyer, A Gervaix, D Juon, ...
2022
Empowerment des consommateurs et co-conception de produits et services: le cas d’un programme d’innovation avec et pour des consommateur vulnérables
B Nanchen
Actes des 21èmes Journées Normandes de Recherche sur la Consommation, 2022
2022
Empowerment des consommateurs et consommatrices et co-conception de produits et services: le cas d’un programme d’innovation avec et pour des consommateurs vulnérables
B Nanchen
Proceedings of the Second Interdisciplinary Conference on Disability and …, 2022
2022
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