| Ability of experience design elements to elicit emotions and loyalty behaviors ME Pullman, MA Gross Decision Sciences Journal 35 (3), 551-578, 2004 | 1231 | 2004 |
| An analysis of the supplier selection process R Verma, ME Pullman Omega 26 (6), 739-750, 1998 | 969 | 1998 |
| Food for thought: social versus environmental sustainability practices and performance outcomes ME Pullman, MJ Maloni, CR Carter Journal of Supply Chain Management 45 (4), 38-54, 2009 | 804 | 2009 |
| UNRAVELING THE FOOD SUPPLY CHAIN: STRATEGIC INSIGHTS FROM CHINA AND THE 2007 RECALLS* AV Roth, AA Tsay, ME Pullman, JV Gray Journal of Supply Chain Management 44 (1), 22-39, 2008 | 672 | 2008 |
| Successful service operations management R Metters, K Metters, M Pullman South-Western Educational Publishing, 2006 | 260 | 2006 |
| A comparison of quality function deployment and conjoint analysis in new product design ME Pullman, WL Moore, DG Wardell Journal of Product Innovation Management: AN INTERNATIONAL PUBLICATION OF …, 2002 | 240 | 2002 |
| Welcome to your experience: Where you can check out anytime you’d like, but you can never leave ME Pullman, MA Gross Journal of Business and Management 9 (3), 215-232, 2003 | 206 | 2003 |
| Capacity management for hospitality and tourism: A review of current approaches M Pullman, S Rodgers International Journal of Hospitality Management 29 (1), 177-187, 2010 | 150 | 2010 |
| Sustainability practices in food supply chains: how is wine different? ME Pullman, MJ Maloni, J Dillard Journal of Wine Research 21 (1), 35-56, 2010 | 143 | 2010 |
| A framework for evaluating the customer wait experience KA McGuire, SE Kimes, M Lynn, ME Pullman, RC Lloyd Journal of Service Management 21 (3), 269-290, 2010 | 138 | 2010 |
| Values based supply chain management and emergent organizational structures ME Pullman, J Dillard International Journal of Operations & Production Management 30 (7), 744-771, 2010 | 132 | 2010 |
| Service design and operations strategy formulation in multicultural markets ME Pullman, R Verma, JC Goodale Journal of Operations Management 19 (2), 239-254, 2001 | 120 | 2001 |
| Service operations: what’s next? JM Field, L Victorino, RW Buell, MJ Dixon, S Meyer Goldstein, LJ Menor, ... Journal of Service Management 29 (1), 55-97, 2018 | 113 | 2018 |
| A comparison of conjoint methods when there are many attributes ME Pullman, KJ Dodson, WL Moore Marketing Letters 10, 125-138, 1999 | 107 | 1999 |
| Cultural Embeddedness in Supply Networks Z Wu, M Pullman Journal of Operations Management 37 (July), 45-58, 2015 | 97 | 2015 |
| Food supply chain management: Economic, social and environmental perspectives (1st Edition) M Pullman, Z Wu Routledge, 2012 | 90 | 2012 |
| Optimal service design: integrating marketing and operations perspectives ME Pullman, WL Moore International Journal of Service Industry Management 10 (2), 239-261, 1999 | 88 | 1999 |
| Visual methods: Using photographs to capture customers' experience with design ME Pullman, SKA Robson Cornell Hotel and Restaurant Administration Quarterly 48 (2), 121-144, 2007 | 81 | 2007 |
| Let me count the words: Quantifying open-ended interactions with guests M Pullman, K McGuire, C Cleveland Cornell Hotel and Restaurant Administration Quarterly 46 (3), 323-343, 2005 | 76 | 2005 |
| The Roles of Institutional Complexity and Hybridity in Social Impact Supply Chain Management M Pullman, A Longoni, D Luzzini Journal of Supply Chain Management 54 (2), 2018 | 73 | 2018 |
Rohit VermaDean and USC Educational Foundation Distinguished Professor, Darla Moore School of Business在 cornell.edu 的电子邮件经过验证
