| Customers’ perceived website service quality and its effects on e-loyalty MM Jeon, M Jeong International Journal of Contemporary Hospitality Management 29 (1), 438-457, 2017 | 279 | 2017 |
| Customer reviews of hotel experiences through consumer generated media (CGM) M Jeong, M Mindy Jeon Journal of Hospitality & Leisure Marketing 17 (1-2), 121-138, 2008 | 246 | 2008 |
| Perceived corporate social responsibility and customers’ behaviors in the ridesharing service industry MM Jeon, S Lee, M Jeong International Journal of Hospitality Management 84, 102341, 2020 | 143 | 2020 |
| Residents’ perceived quality of life in a cultural-heritage tourism destination MM Jeon, M Kang, E Desmarais Applied Research in Quality of life 11, 105-123, 2016 | 137 | 2016 |
| e-Social influence and customers’ behavioral intentions on a bed and breakfast website MM Jeon, S Lee, M Jeong Journal of hospitality marketing & management 27 (3), 366-385, 2018 | 59 | 2018 |
| A conceptual framework to measure e-servicescape on a B&B website MM Jeon, M Jeong | 46 | 2009 |
| Impact of perceived website service quality on customer e-loyalty on a lodging website MM Jeon Iowa State University, 2009 | 39 | 2009 |
| Influence of website quality on customer perceived service quality of a lodging website MM Jeon, M Jeong Journal of Quality Assurance in Hospitality & Tourism 17 (4), 453-470, 2016 | 30 | 2016 |
| Effects of experiential stimuli on customers’ responses: An example of bed and breakfast websites SA Lee, M Jeong, MM Jeon Journal of Hospitality and Tourism Technology 7 (4), 390-404, 2016 | 23 | 2016 |
| Interaction of normative and predictive expectations in customer satisfaction and emotions G Meirovich, MM Jeon, LJ Coleman Journal of Marketing Analytics 8, 69-84, 2020 | 18 | 2020 |
| The role of customers’ motivations in the relationships between e-stimuli and behavioral intention on a bed and breakfast website MM Jeon, M Jeong, SA Lee Journal of Hospitality and Tourism Technology 12 (1), 124-140, 2021 | 7 | 2021 |
| Impacts of the COVID-19 pandemic on risk perception and behaviors of small life cycle event attendees MM Jeon, L Robson, F Colina, LJ Coleman Event Management 27 (3), 389-405, 2023 | 4 | 2023 |
| The historic Hawthorne hotel: improving customer service JC Landau, L Little, MM Jeon The CASE Journal 12 (1), 49-70, 2016 | 3 | 2016 |
| Impacts of festivals and events: The case of Salem’s Haunted Happenings, Massachusetts, USA MM Jeon Festival and Event Tourism Impacts, 32-50, 2020 | 1 | 2020 |
| DMOs and Community Resilience During the COVID-19 Pandemic M Jeong, MM Jeon, SA Lee, HH Shin | | 2024 |
| Impact of peer-to-peer review sites on hospitality consumer behaviors and product service/delivery MM Jeon Routledge Handbook of Hospitality Marketing, 488-500, 2017 | | 2017 |
| An examination of the association between website service quality and customer e-loyalty on a lodging website M Jeon, M Jeong 한국관광학회 학술대회 발표논문집, 139-148, 2011 | | 2011 |
| Examining Associations Between Customers Institutional Loyalty and ELoyalty. M Jeon, M Jeong 15 th Annual Graduate Student Research Conference in Hospitality and Tourism, 98, 2010 | | 2010 |
| Discrepancies between guests’ attitudes and behaviors in the hotel-What guests want and what guests say when staying a green hotel— MM Jeon | | |
