“Talk to the hand”. Complaints to a public transport company S Orthaber, R Márquez-Reiter Journal of Pragmatics 43 (15), 3860-3876, 2011 | 69 | 2011 |
Aggressive humour as a means of voicing customer dissatisfaction and creating in-group identity S Orthaber Journal of Pragmatics 152, 160-171, 2019 | 26 | 2019 |
Exploring the moral compass: Denunciations in a Facebook carpool group RM Reiter, S Orthaber Internet Pragmatics 1 (2), 241-270, 2018 | 22 | 2018 |
Disattending Customer Dissatisfaction on Facebook: A Case Study of a Slovenian Public Transport Company RMRSOD Kádár In E. Christopher (Ed.), International Management and Intercultural …, 2015 | 21* | 2015 |
When routine calls for information become interpersonally sensitive S Orthaber, R Márquez Reiter Pragmatics and Society 7 (4), 638-663, 2016 | 18 | 2016 |
'Thanks for nothing' - Impoliteness in service calls S Orthaber, R Márquez-Reiter Exploring (Im)politeness in Specialized and General Corpora Converging …, 2015 | 13 | 2015 |
Machine Translated Atwood: Utopia or Dystopia? T Mohar, S Orthaber, T Onič ELOPE: English Language Overseas Perspectives and Enquiries 17 (1), 125-141, 2020 | 8 | 2020 |
The role of trust in the food supply chain V Pejic, I Gorenak, S Orthaber Business Logistics in Modern Management 13, 33-39, 2013 | 8 | 2013 |
‘Thank you in advance’: Slovenian Request Emails and Responses S Orthaber Scripta Manent 11 (2), 54-75, 2017 | 7 | 2017 |
'Silence is not always golden': Withholding a response in customer service interactions. S Orthaber Sociolinguistic Studies 16, 2022 | 6 | 2022 |
Detecting and preventing plagiarism in a foreign language e-learning course S Orthaber International Journal of Advanced Corporate Learning (iJAC) 2 (2), 20-24, 2009 | 6 | 2009 |
(Im) politeness at a Slovenian call centre S Orthaber PQDT-Global, 2017 | 5 | 2017 |
Cross-cultural comparison of online job advertisements I Gorenak, S Mlaker Kač, S Orthaber Logistics & Sustainable Transport, 2010 | 4 | 2010 |
“I’m your guy”: Self-promoting behaviour in a Slovenian translators’ forum S Orthaber, RM Reiter Self-Praise Across Cultures and Contexts, 17-40, 2022 | 1 | 2022 |
Anglizismen im berufsbezogenen DaF-Unterricht–Die Untersuchung von Anglizismen im Bereich der Luftfahrt S Orthaber Scripta Manent 7 (1), 13-24, 2015 | 1 | 2015 |
Non-routine Calls for Information and Request Emails S Orthaber (Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 173-238, 2023 | | 2023 |
Technologically Mediated Interaction S Orthaber (Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 43-70, 2023 | | 2023 |
Routine Calls for Information and Request Emails S Orthaber (Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 97-171, 2023 | | 2023 |
On (Im) politeness S Orthaber (Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 11-41, 2023 | | 2023 |
Structure of the Study and Methodology S Orthaber (Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 71-96, 2023 | | 2023 |