| It's about time: Revisiting UTAUT2 to examine consumers’ intentions to use NFC mobile payments in hotels C Morosan, A DeFranco International journal of hospitality management 53, 17-29, 2016 | 748 | 2016 |
| Chinese cultural values: Their implications for travel and tourism marketing C Mok, AL Defranco Journal of Travel & Tourism Marketing 8 (2), 99-114, 2000 | 294 | 2000 |
| Consumers’ intentions to use online food delivery systems in the USA N Gunden, C Morosan, A DeFranco International journal of contemporary hospitality management 32 (3), 1325-1345, 2020 | 194 | 2020 |
| Co-creating value in hotels using mobile devices: A conceptual model with empirical validation C Morosan, A DeFranco International Journal of Hospitality Management 52, 131-142, 2016 | 162 | 2016 |
| Modeling guests’ intentions to use mobile apps in hotels: The roles of personalization, privacy, and involvement C Morosan, A DeFranco International Journal of Contemporary Hospitality Management 28 (9), 1968-1991, 2016 | 159 | 2016 |
| Disclosing personal information via hotel apps: A privacy calculus perspective C Morosan, A DeFranco International Journal of Hospitality Management 47, 120-130, 2015 | 150 | 2015 |
| A comparison of relationship marketing and Guanxi: Its implications for the hospitality industry MW Geddie, AL DeFranco, MF Geddie International Journal of Contemporary Hospitality Management 17 (7), 614-632, 2005 | 118 | 2005 |
| The other side of technology adoption: Examining the relationships between e-commerce expenses and hotel performance N Hua, C Morosan, A DeFranco International Journal of Hospitality Management 45, 109-120, 2015 | 101 | 2015 |
| Exploring influential factors affecting guest satisfaction: Big data and business analytics in consumer-generated reviews M Lee, Y Cai, A DeFranco, J Lee Journal of Hospitality and Tourism Technology 11 (1), 137-153, 2020 | 95 | 2020 |
| A cross-cultural comparison of customer complaint behavior in restaurants in hotels A Defranco, J Wortman, T Lam, C Countryman Asia Pacific Journal of Tourism Research 10 (2), 173-190, 2005 | 88 | 2005 |
| Hospitality financial management AL DeFranco, TW Lattin John Wiley & Sons, Inc., 2007 | 81 | 2007 |
| When tradition meets the new technology: An examination of the antecedents of attitudes and intentions to use mobile devices in private clubs C Morosan, A DeFranco International Journal of Hospitality Management 42, 126-136, 2014 | 67 | 2014 |
| Does it matter? Analyzing the results of three different learning delivery methods WN Chernish, AL DeFranco, JR Lindner, KE Dooley Quarterly Review of Distance Education 6 (2), 87, 2005 | 65 | 2005 |
| Hospitality financial accounting JJ Weygandt, DE Kieso, PD Kimmel, AL DeFranco John Wiley and Sons, 2008 | 63 | 2008 |
| Ratio analysis: Financial benchmarks for the club industry RS Schmidgall, AL DeFranco The Journal of Hospitality Financial Management 12 (1), 1-14, 2004 | 62 | 2004 |
| Budgeting and forecasting: Current practice in the lodging industry RS Schmidgall, AL DeFranco Cornell Hotel and Restaurant Administration Quarterly 39 (6), 45-51, 1998 | 61 | 1998 |
| From guanxi to customer relationship marketing: How the constructs of guanxi can strengthen CRM in the hospitality industry MW Geddie, AL DeFranco, MF Geddie Journal of Travel & Tourism Marketing 13 (3), 19-33, 2002 | 59 | 2002 |
| Rating the hospitality journals RR Ferreira, AL DeFranco, CL Rappole International Journal of Hospitality Management 13 (3), 209-218, 1994 | 58 | 1994 |
| The power of e-commerce: Does e-commerce enhance the impact of loyalty programs on hotel operating performance? N Hua, S Hight, W Wei, AB Ozturk, XR Zhao, K Nusair, A DeFranco International Journal of Contemporary Hospitality Management 31 (4), 1906-1923, 2019 | 54 | 2019 |
| Do loyalty programs really matter for hotel operational and financial performance? N Hua, W Wei, A L. DeFranco, D Wang International Journal of Contemporary Hospitality Management 30 (5), 2195-2213, 2018 | 53 | 2018 |
Nan Hua (华楠), Ph.D.Professor of Hospitality Financial Management and Chair of Hospitality Services Department, Rosen在 ucf.edu 的电子邮件经过验证
Nan Hua (华楠), Ph.D.Professor of Hospitality Financial Management and Chair of Hospitality Services Department, Rosen在 ucf.edu 的电子邮件经过验证
Jenny (Jiyeon) Lee, PhDSchool of Marketing, University of New South Wales在 unsw.edu.au 的电子邮件经过验证