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Helen Perks
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引用次数
年份
Pathways to service system smartness for firms
B Henkens, K Verleye, B Larivière, H Perks
Journal of Service Research 26 (4), 521-541, 2023
62023
Effectuation logic and early innovation success: The moderating effect of customer Co‐creation
G Ko, DL Roberts, H Perks, M Candi
British journal of management 33 (4), 1757-1773, 2022
92022
Four roads to smartness: a story of configurations, value propositions, and customer logics
B Henkens, K Verleye, B Larivière, H Perks
FEB Research Day 2021, 2021
2021
The smartness highway: four roads of configurations, value propositions, and customer logics
B Henkens, K Verleye, B Larivière, H Perks
Frontiers in Service Conference 2021, 2021
2021
Smartness configurations and value propositions towards customers
B Henkens, K Verleye, B Larivière, H Perks
International Conference on Challenges in Managing Smart Products and …, 2021
2021
How and why businesses invest in smartness: a battle or not?
B Henkens, K Verleye, B Larivière, H Perks
50th EMAC Annual Conferences (EMAC 2021), 2021
2021
Characterizing customer experience management in business markets
L Witell, C Kowalkowski, H Perks, C Raddats, M Schwabe, O Benedettini, ...
Journal of Business Research 116, 420-430, 2020
1812020
The long and winding road: Building legitimacy for complex social innovation in networks
K Verleye, H Perks, T Gruber, J Voets
Journal of Product Innovation Management 36 (6), 695-720, 2019
192019
Applying the Effective Customer Co-Creation Activities in the Fuzzy Front of New Product Development
G Ko, DL Roberts, H Perks
Available at SSRN 4642177, 2019
2019
Exploration of capability and role development in an emerging technology network
F Salehi, J Zolkiewski, H Perks, MA Bahreini
Journal of Business & Industrial Marketing 33 (7), 931-944, 2018
102018
Elevating design in the organization
P Micheli, H Perks, MB Beverland
Journal of Product Innovation Management 35 (4), 629-651, 2018
1032018
Building legitimacy for new service constellations with a social objective
K Verleye, H Perks, T Gruber, J Voets
EURAM Conference, 2018
2018
Network orchestration for value platform development
H Perks, C Kowalkowski, L Witell, A Gustafsson
Industrial marketing management 67, 106-121, 2017
2242017
A bricolage perspective on service innovation
L Witell, H Gebauer, E Jaakkola, W Hammedi, L Patricio, H Perks
Journal of Business Research 79, 290-298, 2017
2702017
Unfolding the recipes for conflict resolution during the new service development effort
S Gounaris, K Chatzipanagiotou, A Boukis, H Perks
Journal of Business Research 69 (10), 4042-4055, 2016
252016
Applying a Fuzzy Set Qualitative Comparative Analysis for Conflict Resolution During New Service Development
K Chatzipanagiotou, S Gounaris, A Boukis, H Perks
Global Marketing Conference, 92-92, 2016
2016
Reflections on context in service research
C Voss, H Perks, R Sousa, L Witell, NV Wünderlich
Journal of Service Management 27 (1), 30-36, 2016
702016
How Conflict-Handling Approaches And Team Dynamics Shape NSD Conflict Resolution
S Gounaris, K Chatzipanagiotou, A Boukis, H Perks
2016
Strategically embedding design thinking in the firm
P Micheli, H Perks
Design thinking: New product development essentials from the PDMA, 205-220, 2015
102015
Fresh perspectives on customer experience
JR McColl-Kennedy, A Gustafsson, E Jaakkola, P Klaus, ZJ Radnor, ...
Journal of Services Marketing 29 (6/7), 430-435, 2015
4552015
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