‘Is he going to be sleazy?’Women’s experiences of emotional labour connected to sexual harassment in the spa tourism industry JH Frost, N Ooi, PA Van Dijk Journal of Sustainable Tourism 30 (12), 2765-2784, 2022 | 14 | 2022 |
A model of the moderating influence of emotional intelligence on the relationship between emotional labor, burnout and the service experience PA Van Dijk, A Kirk-Brown CAUTHE (14th: 2004: Brisbane, Qld.), 830-837, 2004 | 3 | 2004 |
An assessment of the outcomes of a Chinese-language interpretive tour experience at a heritage tourism attraction P Van Dijk, B Weiler Tourism Analysis 14 (1), 49-63, 2009 | 39 | 2009 |
An empowerment model of workplace support following disclosure, for people with MS AK Kirk-Brown, PA Van Dijk Multiple Sclerosis Journal 20 (12), 1624-1632, 2014 | 38 | 2014 |
An Evaluation of the Economic Approaches Used by Policy Actors towards Investment in Place‐Based Partnerships in Victoria C McDonald, L Frost, A Kirk‐Brown, A Rainnie, P Van Dijk Australian Journal of Public Administration 69 (1), 9-21, 2010 | 12 | 2010 |
An examination of the role of psychological safety in the relationship between job resources, affective commitment and turnover intentions of Australian employees with chronic … A Kirk-Brown, P Van Dijk The International Journal of Human Resource Management 27 (14), 1626-1641, 2016 | 100 | 2016 |
Applying visitor preference criteria to choose pro‐wildlife behaviors to ask of zoo visitors L Smith, B Weiler, A Smith, P van Dijk Curator: The museum journal 55 (4), 453-466, 2012 | 31 | 2012 |
Are you for real? An evaluation of the relationship between emotional labour and visitor outcomes PA Van Dijk, LDG Smith, BK Cooper Tourism Management 32 (1), 39-45, 2011 | 179 | 2011 |
Asking visitors to become active in conservation. How many requests are too many? LDG Smith, JM Curtis, PA Van Dijk Melbourne, 2009 | | 2009 |
Being somebody else: Emotional labour and emotional dissonance in the context of the service experience at a heritage tourism site PA Van Dijk, A Kirk Journal of Hospitality and Tourism Management 14 (2), 157-169, 2007 | 106 | 2007 |
Changes in multiple sclerosis symptoms are associated with changes in work productivity of people living with multiple sclerosis B Bessing, MA Hussain, SB Claflin, J Chen, L Blizzard, P van Dijk, ... Multiple Sclerosis Journal 27 (13), 2093-2102, 2021 | 17 | 2021 |
Closing the gap: Longitudinal changes in employment for Australians with multiple sclerosis PA Van Dijk, AK Kirk-Brown, B Taylor, I van der Mei Multiple Sclerosis Journal 23 (10), 1415-1423, 2017 | 25 | 2017 |
Comorbidities are prevalent and detrimental for employment outcomes in people of working age with multiple sclerosis J Chen, B Taylor, T Winzenberg, AJ Palmer, A Kirk-Brown, P van Dijk, ... Multiple Sclerosis Journal 26 (12), 1550-1559, 2020 | 27 | 2020 |
Coping with occupational stress: exploring women spa therapist’s experiences J Frost, P Van Dijk, N Ooi International Journal of Spa and Wellness 6 (2), 179-200, 2023 | 1 | 2023 |
Corrigendum to" Partnerships and integrated responses to rural decline: The role of collective efficacy and political capital in Northwest Tasmania, Australia"[J. Rural Stud … C McDonald, A Kirk-Brown, L Frost, P Van Dijk, A Rainnie Journal of Rural Studies 34, 50, 2014 | 1 | 2014 |
Disclosure of diagnosis of multiple sclerosis in the workplace positively affects employment status and job tenure AK Kirk-Brown, PA Van Dijk, RD Simmons, MP Bourne, BK Cooper Multiple Sclerosis Journal 20 (7), 871-876, 2014 | 67 | 2014 |
Emotional Display Rules: Friend or Foe? PA Van Dijk, A Kirk-Brown 22nd Australian and New Zealand Academy of Management Conference: Managing …, 2008 | 4 | 2008 |
Emotional labor and tourism-based visitor interactions: Job characteristics as determinants of emotion regulation PA Van Dijk, A Kirk Tourism Analysis 13 (3), 233-243, 2008 | 22 | 2008 |
Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonance PA Van Dijk, AK Brown Journal of Management & Organization 12 (2), 101-115, 2006 | 292 | 2006 |
Emotional labour in a tourism-based customer service context: an examination of the emotional labour, emotional dissonance and burnout sequence V Dijk Monash University, 2006 | 1 | 2006 |