| “It’s not worth the effort”! Examining service recovery in Airbnb and other homesharing platforms MA Mody, L Lu, L Hanks International Journal of Contemporary Hospitality Management 32 (9), 2991-3014, 2020 | 25 | 2020 |
| A meta-analytic review of hospitality and tourism employees’ creativity and innovative behavior SGE Lim, CM Ok, L Lu Tourism Management 105, 104977, 2024 | | 2024 |
| Adverse impacts of revealing the presence of “Artificial Intelligence (AI)” technology in product and service descriptions on purchase intentions: the mediating role of … M Cicek, D Gursoy, L Lu Journal of Hospitality Marketing & Management, 2024 | | 2024 |
| An examination of the perceived value of organic dining L Lu, C Chi International Journal of Contemporary Hospitality Management 30 (11), 2018 | 70 | 2018 |
| Assigning credit and blame: How delivery services affect restaurant EWOM ND Line, L Hanks, T Dogru, L Lu International Journal of Hospitality Management 117, 103644, 2024 | 2 | 2024 |
| Authenticity, involvement, and image: Evaluating tourist experiences at historic districts. L Lu, C Chi, Y Liu Tourism Management 50, 85-96, 2015 | 519 | 2015 |
| Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing L Lu, R Cai, C King Journal of Business Research 117, 99-111, 2020 | 58 | 2020 |
| Can knowledge and product identity shift sensory perceptions and patronage intentions? The case of genetically modified wines L Lu, I Rahman, CGQ Chi International Journal of Hospitality Management, 2015 | 24 | 2015 |
| Co-creating food experiences “delivered” from iconic local restaurants L Leung, X., Wang, M., Levitt, J., Lu International Journal of Contemporary Hospitality Management, 2022 | 15 | 2022 |
| Consequence-based vs. Ethic-based Evaluations? Re-thinking Travel Decision-making amid a Global Pandemic X Huang, XR Li, L Lu | | 2021 |
| Consumers Acceptance of Artificially Intelligent Device Use in Service Delivery D Gursoy, H Chi, L Lu, R Nunkoo International Journal of Information Management, 2019 | 796 | 2019 |
| Designing gamified interactions with self-service technology at restaurants Lee, W., Lu, L. International Journal of Hospitality Management 113, 2023 | 7 | 2023 |
| Destination gender: Scale development and cross-cultural validation L Pan, L Lu, T Zhang Tourism Management 83, 104225, 2021 | 40 | 2021 |
| Determinants of Chinese Consumers’ Organic Wine Purchase L Lu, R Chi, Christina, Zou International Journal of Contemporary Hospitality Management, 2019 | 25 | 2019 |
| Developing a consumer complaining and recovery effort scale L Lu, D Gursoy, C Chi, G Xiao Journal of Hospitality & Tourism Research, 2018 | 38 | 2018 |
| Developing and Validating a Service Robot Integration Willingness Scale L Lu, R Cai, D Gursoy International Journal of Hospitality Management, 2019 | 656 | 2019 |
| Development and validation of a destination personality scale for mainland Chinese travelers L Pan, M Zhang, D Gursoy, L Lu Tourism management 59, 338-348, 2017 | 150 | 2017 |
| Does a cute pet make a difference in home-sharing booking intentions? A moderated serial mediation analysis Y Zou, R., Lu, L., Cai, J., Ran International Journal of Hospitality Management 118, 103666, 2024 | 1 | 2024 |
| Does offering an organic food menu help restaurants excel in competition? An examination of diners’ decision-making. L Lu, D Gursoy International Journal of Hospitality Management 63, 72-81, 2017 | 92 | 2017 |
| Drinking “green”: What drives organic wine consumption in an emerging wine market" Chi, G., Zhe, O., Lu, L., Zou, R. Cornell Hospitality Quarterly, 2020 | 8* | 2020 |
Dogan GursoySchool of Hospitality Business Management, Carson College of Business,Washington State University在 wsu.edu 的电子邮件经过验证
