The CRM process in retail and service sector firms in Japan: Loyalty development and financial return C Minami, J Dawson Journal of Retailing and Consumer Services 15 (5), 375-385, 2008 | 131 | 2008 |
Social influence on innovation resistance in internet banking services M Matsuo, C Minami, T Matsuyama Journal of Retailing and Consumer Services 45, 42-51, 2018 | 75 | 2018 |
The effect of cross-channel integration on cost efficiency T Tagashira, C Minami Journal of Interactive Marketing 47 (1), 68-83, 2019 | 49 | 2019 |
A study of the authenticity of traditional cultural products: focus on Korean, Chinese, and Japanese consumers S Lee, E Ko, H Chae, C Minami Journal of Global Scholars of Marketing Science 27 (2), 93-110, 2017 | 20 | 2017 |
Coordination and organization design: Theory and micro-evidence W Dessein, D Lo, C Minami American Economic Journal: Microeconomics 14 (4), 804-843, 2022 | 17 | 2022 |
When the best packaging is no packaging C Minami, D Pellegrini, M Itoh International Commerce Review: ECR Journal 9 (1-2), 58, 2010 | 15 | 2010 |
Information transparency in SME network relationships: evidence from a Japanese hosiery firm C Minami, K Nishioka, J Dawson International Journal of Logistics Research and Applications 15 (6), 405-423, 2012 | 9 | 2012 |
Managing with style? Microevidence on the allocation of managerial attention D Lo, F Brahm, W Dessein, C Minami Management Science 68 (11), 8261-8285, 2022 | 7 | 2022 |
The effects of online and offline information sources on multiple store patronage T Tagashira, C Minami Australasian Marketing Journal 24 (2), 116-124, 2016 | 6 | 2016 |
The new role of call centres for manufacturers C Minami The Marketing Review 9 (2), 115-126, 2009 | 4 | 2009 |
New Roles of Inter-firm Relationships in Service Developments: The Case of the Japanese ICT Industry K Nishioka, C Minami Proceeding Acts, the 2009 Naples Forum on Services, 2009 | 3 | 2009 |
Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs T Tagashira, C Minami Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing …, 2016 | 2 | 2016 |
Special session: Marketing and consumer wellbeing in digital environment: An abstract S Okazaki, K de Ruyter, P Mukherji, C Minami, K Nishioka, L Boyi Marketing Opportunities and Challenges in a Changing Global Marketplace …, 2020 | 1 | 2020 |
Waiting for Checkout: Toward an Understanding of Customers’ Perceptions F Morimura, K Nishioka, C Minami Looking Forward, Looking Back: Drawing on the Past to Shape the Future of …, 2015 | 1 | 2015 |
An Empirical Study on the Relationship between Cross-Channel Integration and Offline Store Patronage Behavior: An Abstract T Tagashira, C Minami Marketing Opportunities and Challenges in a Changing Global Marketplace …, 2020 | | 2020 |
Redefining Generational Cohorts Based on Touchpoint Exposure in Italy and Japan: An Abstract M Ieva, C Minami, C Ziliani Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the …, 2019 | | 2019 |
Special issue on evolution of marketing channels in Japan C Minami Journal of Marketing Channels 25 (4), 171-172, 2018 | | 2018 |
Identifying generational differences in encountering retail touchpoints: an empirical analysis in Italy and Japan M Ieva, C Minami, C Ziliani Proceedings of the 51st Conference of the UK Academy of Marketing 2018 …, 2018 | | 2018 |
ICT’s Integration Effects on the Relationship Benefits and Business Process in Industrial Markets F Morimura, C Minami, K Nishioka Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing …, 2016 | | 2016 |
WAITING IN CHECKOUT LINES: HOW SELF-CHECKOUT SYSTEMS AFFECT CUSTOMERS’PERCEPTIONS OF WAITING AND SATISFACTION F Morimura, K Nishioka, C Minami Global Marketing Conference, 2106-2116, 2014 | | 2014 |