Patient loyalty to healthcare organizations: Relationship marketing and satisfaction HJ Astuti, K Nagase International Journal of Management and Marketing Research 7 (2), 39-56, 2014 | 98 | 2014 |
ANALISIS KEPUASAN KONSUMEN HJ Astuti MEDIA EKONOMI, 2012 | 96* | 2012 |
A framework for conceptualizing patient loyalty to healthcare organizations HJ Astuti, K Nagase Health Services Management Research 29 (3), 70-78, 2016 | 35 | 2016 |
Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching) HJ Astuti, N Keisuke | 35 | 2014 |
The effect of claim expense, liquidity, risk-based capital, company size, debt to equity, and debt to asset on profitability in Indonesia Islamic insurance companies S Santoso, H Astuti, L Sayekti ICBAE 2020: Proceedings of the 2nd International Conference of Business …, 2020 | 14 | 2020 |
Weakened patient loyalty model at beauty clinics: based on variety seeking behavior, dissatisfaction, negative WOM and brand switching HJ Astuti, SB Santoso SHS Web of Conferences 86, 01032, 2020 | 14 | 2020 |
Siklus hidup organisasi: upaya-upaya strategis dalam menghadapi gejala penurunan organisasi agar dapat “going concern” dan tetap unggul SB Santoso, HJ Astuti EKUITAS (Jurnal Ekonomi dan Keuangan) 9 (1), 17–34-17–34, 2005 | 9 | 2005 |
Pengaruh Endorsement Beauty Vlogger, Country Of Origin Dan Perceived Quality Terhadap Minat Beli Produk Kosmetik Mascara Maybelline (Studi pada Mahasiswa di Beberapa … A Widianingsih, HJ Astuti Master: Jurnal Manajemen dan Bisnis Terapan 1 (1), 23-34, 2021 | 8 | 2021 |
A framework for conceptualizing islamic bank socialization in Indonesia SB Santoso, HJ Astuti arXiv preprint arXiv:2011.10958, 2020 | 8 | 2020 |
Pengaruh Kualitas Layanan, Pengalaman, Kepuasan Konsumen Dan Perilaku Mencari Variasi Terhadap Perpindahan Merek NB Karnowati, HJ Astuti, P Pujiharto, A Fitriati Jurnal Manajemen Motivasi 17 (1), 18, 2021 | 7 | 2021 |
The effect of green marketing, product design, and brand trust on purchase decisions on tupperware products in purwokerto AR Ariyanti, A Hidayah, HJ Astuti, T Haryanto, F Bagis, MM Ikhsani International Journal of Economics, Business and Accounting Research (IJEBAR …, 2020 | 7 | 2020 |
Analisis Kualitas Pelayanan Ditinjau dari Kepuasan Nasabah Pada BMT (Baitul Maal Wattamwil) Khasanah di Purwokerto SB Santoso, HJ Astuti Purwokerto: LPPM, 2003 | 7 | 2003 |
The influence Quality of information, Sistem Quality and Service Quality on Satisfaction and User Performace HN Isnaeningsih, A Fitriati, P Pujiharto, HJ Astuti Jurnal Manajemen Bisnis 12 (2), 266-281, 2021 | 6 | 2021 |
Analisis Kepuasan Konsumen (SERVQUAL Model dan. Jurnal Media Ekonomi, 7 (1), 1–20 HJ Astuti | 6 | 2007 |
The influence of principal's leadership, teacher competencies, academic supervisor, work motivation and job satisfaction on teachers' performance in secondary schools of the … K Saine, SB Santoso, HJ Astuti, BC Pratama International Journal of Research in Business and Social Science (2147-4478 …, 2023 | 4 | 2023 |
Pengaruh pengetahuan, pengalaman dan financial satisfaction terhadap keputusan investasi: Gender sebagai variabel moderasi W Febriansyah, W Purwidianti, HJ Astuti, RF Utami Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan 5 (8), 3369-3380, 2023 | 4 | 2023 |
Studi Implementasi Mbkm Pada Mahasiswa, Dosen Dan Mitra Di Tingkat Prodi Manajemen, Akuntansi, Dan Teknik Informatika Di Universitas Muhammadiyah Purwokrto SB Santoso, HJ Astuti, H Pramono, NI Inayati Review Of Applied Accounting Research (Raar) 2 (1), 96-116, 2022 | 4 | 2022 |
The Antecedents of The Islam ic Bank Socialization Model are Viewed from Reference Groups (Islamic Scholar, Islamic Religious Educatio n Teachers, and Community Leaders) in … SB Santoso, HJ Astuti International Conference on Business, Internet, and Social Media (BISM 2017 …, 2017 | 4 | 2017 |
Emotional branding moderation on marketing mix selection of college in the Covid-19 pandemic period E Handayani, HJ Astuti, A Darmawan, BC Pratama International Journal of Research in Business and Social Science (2147-4478 …, 2021 | 3 | 2021 |
The Determinant Variables of Stock Prices in Jakarta Islamic Index (JII) Stock Group SB Santoso, HJ Astuti UNICEES 2018, 1301-1306, 2020 | 3 | 2020 |