| Determinants of supplier‐retailer collaboration: evidence from an international study C Sheu, HJ Rebecca Yen, B Chae International Journal of Operations & Production Management 26 (1), 24-49, 2006 | 687 | 2006 |
| Internet retail customer loyalty: the mediating role of relational benefits H Ju Rebecca Yen, KP Gwinner International Journal of Service Industry Management 14 (5), 483-500, 2003 | 543 | 2003 |
| Co-authorship networks and research impact: A social capital perspective EY Li, CH Liao, HR Yen Research Policy 42 (9), 1515-1530, 2013 | 542 | 2013 |
| Organizational citizenship behaviors and organizational effectiveness: Examining relationships in Taiwanese banks HR Yen, BP Niehoff Journal of Applied Social Psychology 34 (8), 1617-1637, 2004 | 348 | 2004 |
| An attribute-based model of quality satisfaction for internet self-service technology HR Yen The Service Industries Journal 25 (5), 641-659, 2005 | 312 | 2005 |
| The impact of customer participation and service expectation on Locus attributions following service failure HJ Rebecca Yen, KP Gwinner, W Su International Journal of Service Industry Management 15 (1), 7-26, 2004 | 286 | 2004 |
| Information technology and supply chain collaboration: Moderating effects of existing relationships between partners B Chae, HJR Yen, C Sheu IEEE transactions on engineering management 52 (4), 440-448, 2005 | 273 | 2005 |
| Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study HJR Yen, C Sheu International journal of production economics 92 (3), 207-220, 2004 | 262 | 2004 |
| Assessing ERP post-implementation success at the individual level: Revisiting the role of service quality PF Hsu, HJR Yen, JC Chung Information & Management 52 (8), 925-942, 2015 | 232 | 2015 |
| Self-consistency, self-enhancement, and accuracy in reactions to feedback L Jussim, HJ Yen, JR Aiello Journal of experimental social psychology 31 (4), 322-356, 1995 | 199 | 1995 |
| Good soldiers on the Web: Understanding the drivers of participation in online communities of consumption HJR Yen, SHY Hsu, CY Huang International Journal of Electronic Commerce 15 (4), 89-120, 2011 | 166 | 2011 |
| Service innovation readiness: Dimensions and performance outcome HJR Yen, WK Wang, CP Wei, SHY Hsu, HC Chiu Decision Support Systems 53 (4), 813-824, 2012 | 160 | 2012 |
| Do organizational citizenship behaviors lead to information system success?: Testing the mediation effects of integration climate and project management HJR Yen, EY Li, BP Niehoff Information & management 45 (6), 394-402, 2008 | 144 | 2008 |
| Exploring consumer value of multi‐channel shopping: a perspective of means‐end theory CC Hsiao, H Ju Rebecca Yen, EY Li Internet research 22 (3), 318-339, 2012 | 133 | 2012 |
| The effect of channel quality inconsistency on the association between e‐service quality and customer relationships CH Liao, H Rebecca Yen, EY Li Internet Research 21 (4), 458-478, 2011 | 108 | 2011 |
| The effect of national differences on multinational ERP implementation: an exploratory study C Sheu, HR Yen, D Krumwiede Total Quality Management & Business Excellence 14 (6), 641-657, 2003 | 100 | 2003 |
| The effects of emotion and need for cognition on consumer choice involving risk CH Lin, HJR Yen, SC Chuang Marketing Letters 17, 47-60, 2006 | 91 | 2006 |
| Exploring cultural differences in classroom expectations of students from the United States and Taiwan BP Niehoff, WH Turnley, HJR Yen, C Sheu Journal of education for business 76 (5), 289-293, 2001 | 89 | 2001 |
| A practical perspective on the classification of service innovations JK Hsieh, HC Chiu, CP Wei, HJ Rebecca Yen, YC Cheng Journal of Services Marketing 27 (5), 371-384, 2013 | 79 | 2013 |
| Measuring CRM effectiveness: Construct development, validation and application of a process-oriented model JS Chen, HJR Yen, EY Li, RKH Ching Total Quality Management 20 (3), 283-299, 2009 | 75 | 2009 |
