Willingness to pay more for green products: The interplay of consumer characteristics and customer participation S Wei, T Ang, VE Jancenelle Journal of Retailing and Consumer Services 45, 230-238, 2018 | 289 | 2018 |
Livestreaming vs pre-recorded: How social viewing strategies impact consumers’ viewing experiences and behavioral intentions T Ang, S Wei, NA Anaza European Journal of Marketing 52 (9/10), 2075-2104, 2018 | 145 | 2018 |
The journey from customer participation in service failure to co-creation in service recovery R Bagherzadeh, M Rawal, S Wei, JLS Torres Journal of Retailing and Consumer Services 54, 102058, 2020 | 105 | 2020 |
Does marketing activity contribute to a society’s well-being? The role of economic efficiency MJ Sirgy, GB Yu, DJ Lee, S Wei, MW Huang Journal of Business Ethics 107, 91-102, 2012 | 46 | 2012 |
Perceived cultural distance in intercultural service encounters: does customer participation matter? T Ang, RS Liou, S Wei Journal of Services Marketing 32 (5), 547-558, 2018 | 42 | 2018 |
Does the global vs. local scope matter? Contingencies of cause-related marketing in a developed market S Wei, T Ang, R Liou Journal of Business Research 108 (January 2020), 201-212, 2019 | 40 | 2019 |
The power of information on customers’ social withdrawal and citizenship behavior in a crowded service environment S Wei, T Ang, NA Anaza Journal of Service Management 30 (1), 23-47, 2019 | 37 | 2019 |
The role of customer perceived ethicality in explaining the impact of incivility among employees on customer unethical behavior and customer citizenship behavior YS Huang, S Wei, T Ang Journal of Business Ethics 178 (2), 519-535, 2022 | 30 | 2022 |
Recovering co-created service failures: the missing link of perceived justice and ethicalness S Wei, T Ang, NA Anaza Journal of Services Marketing, 2019 | 29 | 2019 |
Social distancing behavior during COVID-19: a TPB perspective T Ang, S Wei, D Arli Marketing Intelligence & Planning 39 (6), 809-824, 2021 | 28 | 2021 |
Why are some people not socially distancing during COVID-19? A segmentation study D Arli, T Ang, S Wei Journal of Social Marketing 11 (2), 65-81, 2021 | 9 | 2021 |
Market orientation heterogeneity and new joint venture formation announcements: creating value for parent firms VE Jancenelle, S Wei, T Ang Journal of Strategy and Management 13 (3), 433-451, 2020 | 5 | 2020 |
Structured Abstract: Toward an Understanding of Customer Citizenship Behavior—The Context of Airline Services S Wei, T Ang Creating Marketing Magic and Innovative Future Marketing Trends: Proceedings …, 2017 | 1 | 2017 |
When the Rival Shines: Consumer-Brand Identification and Its Dark Sides A Smar, S Wei, T Ang Faculty Submissions, 56, 2021 | | 2021 |
The Impact of Service Failures on Brand Perceptions: The Context of Sharing Economy: An Abstract A Moore, S Wei Academy of Marketing Science Annual Conference-World Marketing Congress, 353-354, 2021 | | 2021 |
Incivility Among Employees as the Driver of Customer Unethical Behavior and Customer Citizenship Behavior: The Role of Customers’ Perceived Ethicality: An Abstract YS Huang, S Wei, T Ang Academy of Marketing Science Annual Conference, 405-406, 2020 | | 2020 |
Selling Technologically Complex Products in Underdeveloped Markets: The Relative Roles of Issue Versus Solution Framing S Wei, T Ang, A Mukherjee ARBS 2020 Proceedings 7th Annual Conference March 26-27, 2020 Eastern …, 2020 | | 2020 |
Customers' emotional and coping responses to service failures: The role of self-congruence S Wei Southern Illinois University at Carbondale, 2014 | | 2014 |
Customers’ Responses to Service Failures: the Interactive Effects of Self-Congruence and Coping Strategy T Ang, S Wei ACR North American Advances, 2014 | | 2014 |
Increasing Customer Compliance in Services: the Relative Importance of the Actual and the Ideal Self S Wei, T Ang ACR North American Advances, 2013 | | 2013 |