| Advancing a typology of open innovation PT Gianiodis, SC Ellis, E Secchi International Journal of Innovation Management 14 (04), 531-572, 2010 | 200 | 2010 |
| Service operations: what’s next? JM Field, L Victorino, RW Buell, MJ Dixon, S Meyer Goldstein, LJ Menor, ... Journal of Service Management 29 (1), 55-97, 2018 | 112 | 2018 |
| The impact of service improvisation competence on customer satisfaction: Evidence from the hospitality industry E Secchi, A Roth, R Verma Production and Operations Management 28 (6), 1329-1346, 2019 | 55 | 2019 |
| Service operations: what have we learned? L Victorino, JM Field, RW Buell, MJ Dixon, S Meyer Goldstein, LJ Menor, ... Journal of Service Management, 2017 | 50 | 2017 |
| Customer participation risk management: conceptual model and managerial assessment tool U Damali, E Secchi, SS Tax, D McCutcheon Journal of Service Management 32 (1), 27-51, 2021 | 21 | 2021 |
| The role of service improvisation in improving hotel customer satisfaction E Secchi, A Roth, R Verma | 18 | 2016 |
| Are you ready for the sustainable bio-circular economy? D Marshall, A O’Dochartaigh, A Prothero, O Reynolds, E Secchi Business Horizons, 2023 | 14 | 2023 |
| The effect of service improvisation competence on hotel performance E Secchi, A Roth, R Verma International Journal of Operations & Production Management, 2020 | 12 | 2020 |
| Open innovation networks and the role of intermediaries: An agent-based simulation E Secchi Agent-Based Simulation of Organizational Behavior: New Frontiers of Social …, 2016 | 11 | 2016 |
| Essays on Service Improvisation Competence: Empirical Evidence from the Hospitality Industry E Secchi Clemson University, 2012 | 10 | 2012 |
| Why Businesses Need to Embrace the Bioeconomy E Marshall, D., O'Dochartaigh, A., Prothero, A., Reynolds, O. & Secchi MIT Sloan Management Review 64 (1), 1-4, 2022 | 2 | 2022 |
| Managing customer performance in services E Secchi, U Damali, D McCutcheon, SS Tax The Routledge Handbook of Service Research Insights and Ideas, 302-321, 2020 | 1 | 2020 |
| Adopting a low-contact, high-focus healthcare service strategy in the era of pandemics U Damali, E Secchi, SS Tax, J Kessler Research Handbook on Services Management, 54-69, 2022 | | 2022 |
| The Sardinian Mining Geopark: The Challenge for New Sustainable Economic Development E Giudici, E Secchi, C Secci The International Journal of Environmental, Cultural, Economic, and Social …, 2009 | | 2009 |
Aleda RothClemson University在 clemson.edu 的电子邮件经过验证
