| Multidimensional trust building in e-retailing: Cross-cultural differences in trust formation and implications for perceived risk JK Park, F Gunn, SL Han Journal of Retailing and Consumer Services 19 (3), 304-312, 2012 | 192 | 2012 |
| Student perceptions of benefits and challenges of peer mentoring programs: Divergent perspectives from mentors and mentees F Gunn, SH Lee, M Steed Marketing Education Review 27 (1), 15-26, 2017 | 138 | 2017 |
| Here Today, Gone Tomorrow? Mapping and modeling the pop-up retail customer journey J Rudkowski, C Heney, H Yu, S Sedlezky, F Gunn Journal of Retailing and Consumer Services 54, 101698, 2020 | 81 | 2020 |
| Consumer acceptance of a revolutionary technology-driven product: The role of adoption in the industrial design development J Park, F Gunn, YH Lee, S Shim Journal of Retailing and Consumer Services 26, 115-124, 2015 | 57 | 2015 |
| The role of listening in e-contact center customer relationship management JK Park, TL Chung, F Gunn, B Rutherford Journal of services marketing 29 (1), 49-58, 2015 | 28 | 2015 |
| Towards professionalising Canadian retail management careers: the role of vocational anticipatory socialisation F Gunn, A Cappuccitti, SH Lee International Journal of Retail & Distribution Management 48 (3), 287-302, 2020 | 12 | 2020 |
| Seasonality of consumers' third-party online complaining behavior S Lee, J Park, H Hyun, S Back, S Bryan Lee, F Gunn, J Ahn Social Behavior and Personality: an international journal 46 (3), 459-470, 2018 | 10 | 2018 |
| Profiling people’s perceptions of retail management careers F Gunn, SH Lee, A Cappuccitti, H Taylor The International Review of Retail, Distribution and Consumer Research 27 (5 …, 2017 | 9 | 2017 |
| The impact of image dimensions toward online consumers’ perceptions of product aesthetics J Park, F Gunn Human Factors and Ergonomics in Manufacturing & Service Industries 26 (5 …, 2016 | 9 | 2016 |
| Being a retailer: narratives not on display D Ruth, F Gunn, J Elms International Journal of Retail & Distribution Management 50 (5), 581-598, 2022 | 8 | 2022 |
| The influence of social capital through social media: a study of the creation of value in shopping behaviour H Hyun, F Gunn, J Park The International Review of Retail, Distribution and Consumer Research 29 (2 …, 2019 | 6 | 2019 |
| Stepping up as an essential service: grocery retailing and the COVID-19 pandemic in Canada J Jacobson, F Gunn, T Hernandez The International Review of Retail, Distribution and Consumer Research 33 (3 …, 2023 | 4 | 2023 |
| Establishing Knowledge and Cultivating Talent via Experiential Learning: The Case of the Fashion Retail Lab A Cappuccitti, F Gunn, SHM Lee Journal for Advancement of Marketing Education 27 (2), 1-9, 2019 | 4 | 2019 |
| The process of discursive institutional work in creating an innovative degree development practice: an institutionalisation approach to innovation FE Gunn PQDT-Global, 2014 | 1 | 2014 |
| SMEs COVID-19 Experiences through a Liminality Lens J Rudkowski, Z Robichaud, F Gunn Crises, Creativity and Innovation, 271-295, 2024 | | 2024 |
| Consumers’ View and Discourse on ChatGPT through the Lens of YouTube Comments OH Fares, SH Lee, J Aversa, F Gunn | | 2024 |
| CANADIAN PERCEPTIONS OF RETAIL MANAGEMENT AS A CAREER F Gunn, A Cappuccitti | | |
| How does strategic learning occur in small retail family firms? Frances Gunn Ted Rogers School of Retail Management Ryerson University fgunn@ ryerson. ca F Gunn | | |
