Design Knowledge for the Lifecycle Management of Conversational Agents T Lewandowski, M Heuer, P Vogel, T Böhmann International Conference on Wirtschaftsinformatik, 2022 | 13 | 2022 |
Towards a Governance of Low-Code Development Platforms Using the Example of Microsoft PowerPlatform in a Multinational Company M Heuer, C Kurtz, T Böhmann Hawaii International Conference on System Sciences, 6881-6890, 2022 | 12 | 2022 |
Leveraging the Potential of Conversational Agents: Quality Criteria for the Continuous Evaluation and Improvement T Lewandowski, M Poser, E Kučević, M Heuer, J Hellmich, M Raykhlin, ... Hawaii International Conference on System Sciences, 3444-3453, 2023 | 5 | 2023 |
Rethinking Interaction with Conversational Agents: How to Create a Positive User Experience Utilizing Dialog Patterns M Heuer, T Lewandowski, J Weglewski, T Mayer, M Kubicek, P Lembke, ... International Conference on Human-Computer Interaction, 283-301, 2023 | 3 | 2023 |
Towards Effective Conversational Agents: A Prototype-Based Approach for Facilitating Their Evaluation and Improvement M Heuer, T Lewandowski, E Kučević, J Hellmich, M Raykhlin, S Blum, ... International Conference on Human-Computer Interaction, 302-320, 2023 | 3 | 2023 |
Facilitating User Engagement: A Systematic, Survey-Based Approach M Heuer International Conference on Human-Computer Interaction, 247-256, 2024 | | 2024 |
From Use to Value: Monitoring the User Adoption Journey M Heuer, P Ostermann International Conference on Human-Computer Interaction, 50-62, 2024 | | 2024 |