Tietojohtaminen H Laihonen, M Hannula, N Helander, I Ilvonen, J Jussila, M Kukko, ... | 349* | 2013 |
Palvelutuotannon mittaaminen johtamisen välineenä A Lönnqvist, A Jääskeläinen, P Kujansivu, J Käpylä, H Laihonen, ... | 123 | 2010 |
Knowledge flows in self‐organizing processes H Laihonen Journal of knowledge management 10 (4), 127-135, 2006 | 114 | 2006 |
Measuring the productivity impacts of new ways of working H Laihonen, A Jääskeläinen, A Lönnqvist, J Ruostela Journal of facilities management 10 (2), 102-113, 2012 | 103 | 2012 |
Strategic knowledge management and evolving local government H Laihonen, S Mäntylä Journal of Knowledge Management 22 (1), 542-558, 2018 | 93 | 2018 |
Overcoming the specific performance measurement challenges of knowledge‐intensive organizations A Jääskeläinen, H Laihonen International Journal of Productivity and Performance Management 62 (4), 350-363, 2013 | 75 | 2013 |
Distinctive features of service performance measurement A Jääskeläinen, H Laihonen, A Lönnqvist International Journal of Operations & Production Management 34 (12), 1466-1486, 2014 | 74 | 2014 |
Principles of performance dialogue in public administration H Laihonen, S Mäntylä International Journal of Public Sector Management 30 (5), 414-428, 2017 | 72 | 2017 |
A contingency approach to performance measurement in service operations A Jääskeläinen, H Laihonen, A Lönnqvist, M Palvalin, V Sillanpää, ... Measuring Business Excellence 16 (1), 43-52, 2012 | 71 | 2012 |
SmartWoW–constructing a tool for knowledge work performance analysis M Palvalin, M Vuolle, A Jääskeläinen, H Laihonen, A Lönnqvist International Journal of Productivity and Performance Management 64 (4), 479-498, 2015 | 69 | 2015 |
The role of intellectual capital in non‐profit elderly care organizations E Kong, V Sillanpää, A Lönnqvist, N Koskela, UM Koivula, M Koivuaho, ... Journal of intellectual capital 11 (2), 107-122, 2010 | 61 | 2010 |
Impacts of using a performance measurement system in supply chain management: a case study H Laihonen, S Pekkola International journal of production research 54 (18), 5607-5617, 2016 | 60 | 2016 |
Measuring performance of a service system–from organizations to customer-perceived performance H Laihonen, A Jääskeläinen, S Pekkola Measuring Business Excellence 18 (3), 73-86, 2014 | 60 | 2014 |
Knowledge management practices in healthcare services J Myllärniemi, H Laihonen, H Karppinen, K Seppänen Measuring Business Excellence 16 (4), 54-65, 2012 | 58 | 2012 |
Terveysjärjestelmän johtamisen tietovirrat H Laihonen Tampere University of Technology, 2009 | 58* | 2009 |
Business ecosystem as a tool for the conceptualisation of the external diversity of an organisation M Peltoniemi, E Vuori, H Laihonen Proceedings of the Complexity, Science and Society Conference, 11-14, 2005 | 55 | 2005 |
Welfare service system productivity: the concept and its application A Lönnqvist, H Laihonen International Journal of Productivity and Performance Management 61 (2), 128-141, 2012 | 52 | 2012 |
Exploring challenges of boundary-crossing performance dialogues in hybrids T Rajala, H Laihonen, J Vakkuri Journal of Management and Governance 24 (3), 799-820, 2020 | 47 | 2020 |
Knowledge-intensity as an organisational characteristic J Käpylä, H Laihonen, A Lönnqvist, D Carlucci Knowledge Management Research & Practice 9, 315-326, 2011 | 44 | 2011 |
A strategy framework for performance measurement in the public sector A Jääskeläinen, H Laihonen Public Money & Management 34 (5), 355-362, 2014 | 43 | 2014 |