Enabling service innovation: A dynamic capabilities approach D Kindström, C Kowalkowski, E Sandberg Journal of business research 66 (8), 1063-1073, 2013 | 902 | 2013 |
Towards a service-based business model–Key aspects for future competitive advantage D Kindström European management journal 28 (6), 479-490, 2010 | 718 | 2010 |
Service innovation in product-centric firms: A multidimensional business model perspective D Kindström, C Kowalkowski Journal of Business & Industrial Marketing 29 (2), 96-111, 2014 | 673 | 2014 |
The evolution of service innovation research: a critical review and synthesis P Carlborg, D Kindström, C Kowalkowski The Service Industries Journal 34 (5), 373-398, 2014 | 638 | 2014 |
Development of industrial service offerings: a process framework D Kindström, C Kowalkowski Journal of service Management 20 (2), 156-172, 2009 | 501 | 2009 |
What service transition? Rethinking established assumptions about manufacturers' service-led growth strategies C Kowalkowski, C Windahl, D Kindström, H Gebauer Industrial marketing management 45, 59-69, 2015 | 446 | 2015 |
Service infusion as agile incrementalism in action C Kowalkowski, D Kindström, TB Alejandro, S Brege, S Biggemann Journal of Business Research 65 (6), 765-772, 2012 | 276 | 2012 |
ICT as a catalyst for service business orientation C Kowalkowski, D Kindström, H Gebauer Journal of Business & Industrial Marketing 28 (6), 506-513, 2013 | 190 | 2013 |
A lean approach for service productivity improvements: synergy or oxymoron? P Carlborg, D Kindström, C Kowalkowski Managing Service Quality: An International Journal 23 (4), 291-304, 2013 | 171 | 2013 |
The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range F Nordin, D Kindström, C Kowalkowski, J Rehme Journal of Service Management 22 (3), 390-408, 2011 | 163 | 2011 |
Managing industrial service offerings in global business markets C Kowalkowski, D Kindström, PO Brehmer Journal of Business & Industrial Marketing 26 (3), 181-192, 2011 | 129 | 2011 |
Driver configurations for successful service infusion S Forkmann, SC Henneberg, L Witell, D Kindström Journal of Service Research 20 (3), 275-291, 2017 | 116 | 2017 |
Service process modularization and modular strategies P Carlborg, D Kindström Journal of Business & Industrial Marketing 29 (4), 313-323, 2014 | 110 | 2014 |
Internalisation or externalisation? Examining organisational arrangements for industrial services C Kowalkowski, D Kindström, L Witell Managing Service Quality: An International Journal 21 (4), 373-391, 2011 | 108 | 2011 |
Visualizing the value of service‐based offerings: empirical findings from the manufacturing industry D Kindström, C Kowalkowski, F Nordin Journal of Business & Industrial Marketing 27 (7), 538-546, 2012 | 96 | 2012 |
Adding services to product-based portfolios: An exploration of the implications for the sales function D Kindström, C Kowalkowski, TB Alejandro Journal of Service Management 26 (3), 372-393, 2015 | 92 | 2015 |
Unraveling firm-level activities for shaping markets D Kindström, M Ottosson, P Carlborg Industrial marketing management 68, 36-45, 2018 | 89 | 2018 |
Managing industrial service offerings: requirements on content and processes C Kowalkowski, PO Brehmer, D Kindstrom International Journal of Services Technology and Management 11 (1), 42-63, 2009 | 80 | 2009 |
Exploring proactive market strategies H Brege, D Kindström Industrial Marketing Management 84, 75-88, 2020 | 74 | 2020 |
Market-shaping strategies: A conceptual framework for generating market outcomes A Flaig, D Kindström, M Ottosson Industrial Marketing Management 96, 254-266, 2021 | 56 | 2021 |