| Measuring the customer-perceived service quality in health care organization: A case study SC D’Souza, AH Sequeira Journal of health management 14 (1), 27-41, 2012 | 40 | 2012 |
| Application of MBNQA for service quality management and performance in healthcare organizations SC D’Souza, AH Sequeira International Journal of Engineering, Science and Technology 3 (7), 73-88, 2011 | 20 | 2011 |
| Information systems and quality management in healthcare organization: an empirical study S D'Souza, AH Sequeira Journal of Technology Management for Growing Economies 2 (1), 2011 | 14 | 2011 |
| Medical Tourism and Market feasibility in emerging economy S Muhammed, SC D’Souza Twelfth AIMS International Conference on Management, 1922-1928, 2015 | 5 | 2015 |
| MBNQA-A Strategic Instrument for Measuring Performance in Healthcare Organizations: An Empirical Study S D'Souza Available at SSRN 2018091, 2012 | 5 | 2012 |
| Application of Malcolm Baldrige Quality Framework to Enhance Performance in Healthcare Organization S D'Souza Available at SSRN 2018090, 2012 | 3 | 2012 |
| A conceptual Framework for Exploring the Policy Implications and Consumer Decision Components for Medical Tourism S Muhammed KM, SC D’Souza Indian Institute of Management, Ahmedabad, 2015 | 2 | 2015 |
| Medical Tourism and Market feasibility in emerging economy KM SM, SC D’Souza Conference: Twelfth AIMS International Conference on Management at Indian …, 2014 | 2 | 2014 |
| A critical analysis of service quality and performance through Malcolm Baldrige national quality healthcare criteria: benefits and research directions S D'Souza, AH Sequeira Quality management e-journal CMBO, 2012 | 2 | 2012 |
| Software analytics platform for converged healthcare technologies R Arjun, SC D'Souza Procedia Technology 24, 1431-1435, 2016 | 1 | 2016 |
| Information Systems and Quality Management in Healthcare Organisations: An Empirical Case Study S D'Souza Information Systems and Quality Management in Healthcare Organisations: An …, 2018 | | 2018 |
| Effective governance through quality in healthcare organizations: An empirical study M Sudheer, S D'Souza, S Sheena | | 2017 |
| The Measurement of Guest Service Quality in Hotels: An Applied Marketing Research in Hospitality S D'Souza, AH Sequeira Service management ejournal-CMBO, 2012 | | 2012 |
| A Study on Service Quality and Performance in Healthcare Organisations S D'Souza, AH Sequeira Service management ejournal CMBO, 2012 | | 2012 |
| MBNQA Criteria and Performance Measurement: Review, Critique, and Research Agenda S Dsousa, AH Sequeira PES Business Review 5 (2), 17-29, 2010 | | 2010 |
| Revolutionizing Healthcare Services–Strategic Alternatives S D'Souza, AH Sequeira TATVA 5 (1), 39-51, 2008 | | 2008 |
| A conceptual Framework for Exploring the Policy Implications and Consumer Decision Components for Medical Tourism. SM KM, SC D’Souza | | |
| A Review of Preventive Health Information Seeking Behavior of Common People in Developing Countries. SM KM, SC D’Souza | | |
