Impediments to customer integration into the innovation process: A case study in the telecommunications industry M Schaarschmidt, T Kilian European Management Journal 32 (2), 350-361, 2014 | 129 | 2014 |
Effects of customer-based corporate reputation on perceived risk and relational outcomes: empirical evidence from gender moderation in fashion retailing G Walsh, M Schaarschmidt, S Ivens Journal of Product & Brand Management 26 (3), 227-238, 2017 | 104 | 2017 |
Employees’ company reputation-related social media competence: Scale development and validation G Walsh, M Schaarschmidt, H Von Kortzfleisch Journal of Interactive Marketing 36 (1), 46-59, 2016 | 103 | 2016 |
Customer Interaction and Innovation in Hybrid Offerings: Investigating Moderation and Mediation Effects for Goods and Services Innovation M Schaarschmidt, G Walsh, H Evanschitzky Journal of Service Research 21 (1), 119-134, 2018 | 98 | 2018 |
How do firms influence open source software communities? A framework and empirical analysis of different governance modes M Schaarschmidt, G Walsh, HFO von Kortzfleisch Information and Organization 25 (2), 99-114, 2015 | 91 | 2015 |
Frontline employees' participation in service innovation implementation: The role of perceived external reputation M Schaarschmidt European Management Journal 34 (5), 540-549, 2016 | 88 | 2016 |
The impact of service employees’ technostress on customer satisfaction and delight: A dyadic analysis S Christ-Brendemühl, M Schaarschmidt Journal of Business Research 117, 378-388, 2020 | 84 | 2020 |
Finding meaning in contradiction on employee review sites—effects of discrepant online reviews on job application intentions R Könsgen, M Schaarschmidt, S Ivens, A Munzel Journal of Interactive Marketing 43 (1), 165-177, 2018 | 76 | 2018 |
Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation M Schaarschmidt, G Walsh Journal of Business Research 117, 718-726, 2020 | 72 | 2020 |
SME 2.0: Roadmap towards Web 2.0-based open innovation in SME-networks–A case study based research framework N Lindermann, S Valcárcel, M Schaarschmidt, H von Kortzfleisch Information Systems–Creativity and Innovation in Small and Medium-Sized …, 2009 | 53 | 2009 |
Internal idea contests: Work environment perceptions and the moderating role of power distance B Höber, M Schaarschmidt, H Von Korflesch Journal of Innovation & Knowledge 6 (1), 1-10, 2021 | 46 | 2021 |
Perceived external reputation as a driver of organizational citizenship behavior: Replication and extension M Schaarschmidt, G Walsh, S Ivens Corporate Reputation Review 18 (4), 314-336, 2015 | 45 | 2015 |
Preventive Product Returns Management Systems-A Review and Model G Walsh, M Möhring, C Koot, M Schaarschmidt European Conference on Information Systems (ECIS), 2014 | 43 | 2014 |
Surface-acting outcomes among service employees with two jobs: Investigating moderation and mediation effects G Walsh, JJ Dahling, M Schaarschmidt, S Brach Journal of Service Management 27 (4), 534-562, 2016 | 40 | 2016 |
Frontline backlash: Service employees' deviance from digital processes S Christ-Brendemühl, M Schaarschmidt Journal of Services Marketing, 2019 | 37 | 2019 |
Digital war for talent: How profile reputations on company rating platforms drive job seekers' application intentions M Schaarschmidt, G Walsh, S Ivens Journal of Vocational Behavior 113, 2021 | 36 | 2021 |
Digital booking services: comparing online with phone reservation services M Schaarschmidt, B Höber Journal of Services Marketing, 2017 | 33 | 2017 |
Corporate Web 2.0 Applications H Von Kortzfleisch, I Mergel, S Manouchehri, M Schaarschmidt Web 2.0: Neue Perspektiven für Marketing und Medien, 73-87, 2008 | 29* | 2008 |
Good citizen, good ambassador? Linking employees' reputation perceptions with supportive behavior on Twitter M Schaarschmidt, R Könsgen Journal of Business Research 117, 754-763, 2020 | 25 | 2020 |
Application developer engagement in open software platforms: An empirical study of Apple iOS and Google Android developers M Schaarschmidt, D Homscheid, T Kilian International Journal of Innovation Management, 2019 | 25 | 2019 |