The Effects of Product Quality on Customer Satisfaction and Loyalty: Evidence from Malaysian Engineering Industry LC Hoe, S Mansori International Journal of Industrial Marketing 3 (1), 20-35, 2018 | 297 | 2018 |
The associations between service quality, corporate image, customer satisfaction, and loyalty: Evidence from the Malaysian hotel industry CB Liat, S Mansori, CT Huei Journal of hospitality marketing & management 23 (3), 314-326, 2014 | 294 | 2014 |
Service recovery, customer satisfaction and customer loyalty: evidence from Malaysia’s hotel industry BL Cheng, CC Gan, BC Imrie, S Mansori International Journal of Quality and Service Sciences 11 (2), 187-203, 2018 | 260 | 2018 |
Hotel service recovery and service quality: Influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty CB Liat, S Mansori, GC Chuan, BC Imrie Journal of Global Marketing 30 (1), 42-51, 2017 | 153 | 2017 |
Organizational commitment: an empirical analysis of personality traits M Farrukh, CW Ying, S Mansori Journal of Work-Applied Management 9 (1), 18-34, 2017 | 140 | 2017 |
Service quality, satisfaction and student loyalty in Malaysian private education S Mansori, AF Vaz, Z Ismail Asian Social Science 10 (7), 2014 | 131 | 2014 |
Intrapreneurial behaviour: the role of organizational commitment M Farrukh, WY Chong, S Mansori, SR Ramzani World Journal of Entrepreneurship, Management and Sustainable Development 13 …, 2017 | 106 | 2017 |
Intrapreneurial behavior: an empirical investigation of personality traits M Farrukh, CW Ying, S Mansori Management & Marketing 11 (4), 597-609, 2016 | 94 | 2016 |
Influential behavioral factors on retirement planning behavior: The case of Malaysia F Kimiyagahlam, M Safari, S Mansori Journal of Financial Counseling and Planning 30 (2), 244-261, 2019 | 81 | 2019 |
A study of e-shopping intention in Malaysia: The influence of generation X & Y M Shaheen, BL Cheng, HS Lee Australian Journal of Basic and Applied Sciences 6 (8), 28-35, 2012 | 80 | 2012 |
Impact of religion affiliation and religiosity on consumer innovativeness; the evidence of Malaysia S Mansori World Applied Sciences Journal 7 (3), 301-307, 2012 | 78 | 2012 |
Acceptance of novel products: the role of religiosity, ethnicity and values S Mansori, M Sambasivan, S Md-Sidin Marketing Intelligence & Planning 33 (1), 39-66, 2015 | 75 | 2015 |
Factor that influences consumers' brand loyalty towards cosmetic products YY Chan, S Mansori Journal of marketing management and consumer behavior 1 (1), 2016 | 67 | 2016 |
Young female motivations for purchase of organic food in Malaysia JSS Zhen, S Mansori International Journal of Contemporary Business Studies 3 (5), 61-72, 2012 | 63 | 2012 |
A shariah perspective review on Islamic microfinance S Mansori, SK Chin, M Safari Asian Social Science 11 (9), 273-280, 2015 | 61 | 2015 |
Malaysian private education quality: Application of SERVQUAL model A Vaz, S Mansori International Education Studies 6 (4), 164-170, 2013 | 60 | 2013 |
Theory of planned behaviour and health belief model: Females’ intention on breast cancer screening JH Chin, S Mansori Cogent Psychology 6 (1), 1647927, 2019 | 49 | 2019 |
Parents' influence on retirement planning in Malaysia F Kimiyaghalam, S Mansori, M Safari, S Yap Family and Consumer Sciences Research Journal 45 (3), 315-325, 2017 | 48 | 2017 |
Innovation capability: The role of Islamic work ethics F Muhammad, S Butt, S Mansori Journal of Asian Business Strategy 5 (7), 125-131, 2015 | 48 | 2015 |
Social marketing and public health: A literature review JH Chin, S Mansori Journal of Marketing Management and Consumer Behavior 2 (2), 48-66, 2018 | 46 | 2018 |